Yealink ZenOffice32 — a wireless on-ear headset with Bluetooth 6.1, a BT51C dongle in the box and up to 35 hours of talk time. It is made in a monaural and a duo version.

Wireless, Bluetooth 6.1

Range up to 50 m

BT51C dongle in the box

Up to 35 hours talk time

2 microphones, AI noise handling

Built-in busylight

Yealink ZenOffice32 order codes in our range
Order code	Version	Weight	Dongle and accessories in the box
1208734	Dual (this product)	160 g	BT51C dongle, USB-C to USB-A adapter, USB charging cable
1208735	Mono	105 g	the same

There are only these two items and they are not split into a Microsoft Teams and a UC branch, as is usual across the rest of the portfolio. The headset is instead compatible with more than 100 platforms and operating systems. The only distinction is therefore the monaural or duo version.

Key features

Wireless connection over Bluetooth 6.1 with a range of up to 50 m
A BT51C dongle in the box, with a USB-C to USB-A adapter alongside it
Two simultaneous connections and pairing with up to eight devices
Up to 35 hours of talk time and up to 43 hours of music with the busylight off, a 420 mAh battery
Two microphones covering 100 Hz to 8 kHz, AI noise handling on the Acoustic Shield 3.0 algorithm
A built-in busylight in the Enhanced form and a microphone boom that rotates through 280°

Description

A wireless headset, not a corded one

The Yealink ZenOffice32 is a wireless headset with Bluetooth 6.1 from the Bluetooth Wireless Headset category. It connects either directly over Bluetooth or through the BT51C dongle that comes in the box. The USB cable in the box is for charging only, there is no data cable to the headset. The "USB-C/A" in the variant name refers to the dongle and its adapter, not to how the headset connects.

A full day without charging

The 420 mAh battery lasts up to 35 hours of talk time and up to 43 hours of music, both with the busylight off, and up to 20 days on standby. A charge takes about 120 minutes over the USB charging cable. For an ordinary office shift that means charging every few days rather than every evening.

Switching between desk phone, softphone and mobile

The headset holds two simultaneous connections and remembers up to eight paired devices, so a computer and a mobile phone can be connected at once. It is compatible with more than a hundred platforms and operating systems and switches between a desk phone, a softphone and a mobile. The supported codecs are SBC, mSBC and CVSD.

Strengths and limits

Strengths

Up to 35 hours of talk time and up to 20 days on standby
The BT51C dongle and the adapter to USB-A come in the box, nothing to order alongside
Two simultaneous connections, computer and mobile at once
A built-in busylight, so the room sees the user is on a call
A boom that rotates through 280°, so the headset can be worn on either ear
Replaceable memory foam cushions with a leatherette finish

Limits and what to tell the customer

The headset is compatible with 100 or more platforms. In our portfolio it is the only headset without a Teams and UC split.
The ZenOffice32 has no active noise cancelling (ANC). It has AI noise handling on the Acoustic Shield 3.0 algorithm, which works on the microphone side, that is for the far end. Where the customer requires ANC, the corded UH48 or the wireless WH68 on DECT is the right answer.
The battery life applies with the busylight off. With the busylight on it will be lower.
The microphone band is 100 Hz to 8 kHz, narrower than on the UH4x range at 100 Hz to 14 kHz.
The headset is wireless and has a battery, so at a shared workstation in continuous operation, plan a charging routine between shifts.
We are happy to prepare the full technical specifications for your bid. We will supply the customer material on request.

⚑ atlantis note

This is not a corded USB headset

This is the single most important thing to know about the ZenOffice32. It is a wireless headset with Bluetooth 6.1, a 420 mAh battery and a BT51C dongle in the box. The "USB-C/A" in the variant name refers to the dongle and its adapter, not to a cable to the headset. The USB cable in the box is for charging. If the customer is looking for it among corded headsets, they are looking in the wrong place.

The only headset with no Teams or UC branch

The whole Yealink portfolio is ordered in either a Microsoft Teams or a UC branch. On the ZenOffice32 that split does not exist, there are only two SKUs, monaural and duo. Partners ask about it regularly. Where certification is a condition of the deal, we offer a BH or WH model with the appropriate branch.

Monaural or duo

The monaural version (1208735) weighs 105 g and leaves one ear free, which suits places where the user must hear colleagues or the room. The duo (1208734) weighs 160 g and covers both ears, isolating better in an open-plan office. A mixed deployment means two stock items.

Who it suits

Recommended deployment
Manufacturer positioning	a wireless Bluetooth headset for the office, for working from home and for hybrid work
Place in the portfolio	wireless Bluetooth headsets with a dongle in the box
How it differs from the UH range	the ZenOffice32 is wireless with a battery and a dongle; the UH range is corded and connects over a USB cable
How it differs from the WH range	the ZenOffice32 holds its link over Bluetooth with 50 m of range; the WH range uses DECT with a desk base and 120 to 185 m

Good fit

An office and hybrid work that switches between a computer and a mobile phone. Users who do not want a cable and for whom office-scale range is enough. Environments with no requirement for a specific platform certification. Operations where the headset is charged every few days.

Verify

Whether the customer requires Microsoft Teams certification. Whether noise handling on the microphone side, that is without ANC, is enough for the users. How many people need monaural and how many duo. What ports the computers have, because of the dongle and its adapter.

Consider another model

The BH range where the customer requires a Teams or UC branch. The WH68 where ANC and longer DECT range are needed. The UH48 where the headset should be corded and carry ANC. The UH range where nothing should need charging.

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and connection

To a computer

With the BT51C dongle

The BT51C dongle is in the box, with a USB-C to USB-A adapter alongside it, so it covers both port types with nothing to order.

BT51C dongle

USB-C to USB-A adapter

To a phone

Directly over Bluetooth

Bluetooth 6.1 with a range of up to 50 m, two simultaneous connections and pairing with up to eight devices. Codecs SBC, mSBC and CVSD.

Bluetooth 6.1

2 simultaneous connections

up to 50 m

Manufacturer certification

No Teams and UC split

There are only two SKUs, monaural and duo. The headset is compatible with more than 100 platforms and operating systems.

100+ platforms

no stated certification

Battery and charging

Yealink ZenOffice32 battery life and charging
Battery capacity	420 mAh
Talk time	up to 35 hours, with the busylight off
Music time	up to 43 hours, with the busylight off
Standby	up to 20 days
Charging	approximately 120 minutes
Charging cable	USB, in the box; for charging only, it does not carry audio

The battery life applies with the busylight off. With the busylight on and at higher volume it will be lower. We are happy to refine the figures for your deployment.

Audio, microphones and controls

Yealink ZenOffice32 audio and microphones
Microphone count	2, covering 100 Hz to 8 kHz
Noise handling	AI noise handling on the Acoustic Shield 3.0 algorithm, no active noise cancelling
Speaker	Ø 35 mm, sensitivity 112 ±3 dB, 20 Hz to 20 kHz
Microphone boom	rotates through 280°, worn on the left or the right ear
Busylight	built in, Enhanced form
Wireless link	Bluetooth 6.1, range up to 50 m, codecs SBC, mSBC, CVSD
Paired devices	up to 8, two of them connected at once
Weight	105 g (monaural), 160 g (duo)
Cushions and headband	memory foam with a leatherette finish, replaceable; the headband is softly padded with pressure distribution

Management runs through Yealink USB Connect on the computer, the Yealink Connect app for iOS and Android, and the Yealink Device Management Platform.

What is in the box

In the box

ZenOffice32 headset in the version per the order code
BT51C dongle
USB-C to USB-A adapter
USB charging cable
Drawstring bag
Quick start guide

Not included

A data cable to the headset, as the headset is wireless
A charging stand
Replacement ear cushions
A power adapter for the charging cable

Order alongside

ZenOffice32 in the monaural version1208735

For users who have to hear the room. Weight 105 g against 160 g for the duo version.

WH68 where ANC is needed1208655 / 1208713

A wireless DECT headset with hybrid active noise cancelling and a range of up to 185 m. 1208655 is Teams, 1208713 UC.

Replacement ear cushionson request

The ear cushions are replaceable on the ZenOffice32; we will confirm the order code for your delivery at order time.

The BT51C dongle and the adapter to USB-A are in the box on both codes, so there is nothing to order alongside.

Variants and the product range

Yealink wireless headsets in our range
Model	Order codes	Form	Connection	Intended for
Yealink ZenOffice32 ◂ this product	1208734, 1208735	on-ear, monaural 105 g and duo 160 g	Bluetooth 6.1 and the BT51C dongle	office, home working and hybrid work
Yealink BH76	—	stereo over the head	Bluetooth and the BT51 dongle	premium office headset
Yealink BH76 Plus	—	stereo over the head	Bluetooth and the BT51 dongle	upgraded noise cancelling, replaceable cushions
Yealink BH78	—	stereo over the head	Bluetooth	premium class
Yealink BH74	—	monaural and stereo	Bluetooth	office
Yealink BH71	—	in-ear	Bluetooth	work on the move
Yealink BH70	—	monaural and stereo	Bluetooth	lighter and more affordable office headset
Yealink WH range	—	monaural and stereo	DECT	office and a link to a desk phone
Yealink UH range	—	monaural and stereo	corded USB	fixed workstation and contact centres

Order codes for the BH, WH and UH models are on their own pages. The ZenOffice32 belongs among the wireless Bluetooth headsets, not among the corded USB headsets of the UH range.

What to check before ordering and deploying

A certification requirement: the ZenOffice32 is compatible with 100 or more platforms
Monaural or duo: 105 g with one ear free, or 160 g with both covered, fixed by the order code
Noise handling: it works on the microphone side; the headset has no active noise cancelling for the user
Battery life: the stated 35 hours applies with the busylight off, expect less with it on
Computer ports: the BT51C dongle is USB-C and the adapter to USB-A is in the box
Operating pattern: at a shared workstation, set the charging routine in advance
Range: 50 metres applies in open space, obstacles shorten it
Management: Yealink USB Connect, the Yealink Connect app for iOS and Android, and the Device Management Platform

The atlantis team will help with every point. On the ZenOffice32 we most often help settle the certification question with the manufacturer, and explain that it is a wireless headset with a dongle rather than a corded USB one.

Management and services

Yealink USB Connect: the manufacturer's tool for managing Yealink USB devices, that is headsets, speakerphones and webcams. It handles firmware updates, feature settings and collecting diagnostic data.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.
Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.
Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.
Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard warranty on Yealink products is 24 months.

FAQ

Is the ZenOffice32 a corded or a wireless headset?

The Yealink ZenOffice32 is a wireless headset with Bluetooth 6.1 from the Bluetooth Wireless Headset category. It has a 420 mAh battery, a range of up to 50 m and a BT51C dongle in the box. The USB cable in the box is for charging only. The "USB-C/A" label refers to the dongle and its adapter, not to how the headset connects.

Is the headset certified for Microsoft Teams?

The Yealink ZenOffice32 comes in two versions only, monaural and duo. It is compatible with more than 100 platforms and operating systems.

Does the headset have active noise cancelling?

The Yealink ZenOffice32 has two microphones and AI noise handling on the Acoustic Shield 3.0 algorithm, which works on the microphone side, that is it improves what the far end hears. It has no active noise cancelling (ANC) for the user. Where the customer requires it, the corded UH48 or the wireless WH68 on DECT is the right answer.

Is the dongle in the box?

Yes. The Yealink ZenOffice32 box holds the BT51C dongle and a USB-C to USB-A adapter, so it covers both port types with nothing to order alongside. This applies to both order codes, 1208734 and 1208735.

How long does the battery last?

The Yealink ZenOffice32 has a 420 mAh battery giving up to 35 hours of talk time and up to 43 hours of music, both with the busylight off, and up to 20 days on standby. A charge takes about 120 minutes. With the busylight on the battery life will be shorter.

How many devices can be connected at once?

The Yealink ZenOffice32 remembers up to eight paired devices and can have two of them connected at the same time, typically a computer and a mobile phone. The supported codecs are SBC, mSBC and CVSD.

Not sure what to choose?

We're happy to help you choose!

Every business day from 8:00 to 17:00