Yealink WH64 Hybrid Mono UC, dongle
WH64 Hybrid Mono UC
Yealink WH64 — a wireless on-ear DECT headset with the WHB640 base, which carries Bluetooth 5.2 alongside DECT and charges the earpiece. It is made in a monaural and a duo version.
On-ear, monaural and duo
DECT, range up to 185 m
Bluetooth 5.2 in the base
Up to 16 hours talk time on DECT
3 MEMS microphones
Teams or UC branch
Order code | Model and version | Platform branch | What differs |
|---|---|---|---|
1208674 | WH64 Dual | Microsoft Teams | WHB640 base, duo earpiece 151 g, DECT up to 185 m |
1208673 | WH64 Dual | UC | the same, firmware for a UC environment |
1208671 | WH64 Mono | Microsoft Teams | WHB640 base, monaural earpiece 92 g, DECT talk time 14 h |
1208672 | WH64 Mono | UC | the same, firmware for a UC environment |
1208685 | WH64 Hybrid Dual | Microsoft Teams | a DECT dongle in place of the desk base, duo 147 g, DECT up to 150 m |
1208686 | WH64 Hybrid Dual | UC | the same, firmware for a UC environment |
1208687 | WH64 Hybrid Mono | Microsoft Teams | DECT dongle, monaural 91 g |
1208688 | WH64 Hybrid Mono (this product) | UC | the same, firmware for a UC environment |
1208697 | WH64 Hybrid Dual with Charging Stand | Microsoft Teams | as 1208685 plus a charging stand for the earpiece |
1208698 | WH64 Hybrid Mono with Charging Stand | Microsoft Teams | as 1208687 plus a charging stand for the earpiece |
1208736 | WH64 Workstation Dual | confirmed at order | a dock with an LCD display in place of the base, 532 g, DECT up to 185 m |
1208737 | WH64 Workstation Mono | confirmed at order | dock with an LCD display, monaural earpiece 92 g |
The platform branch is fixed by the order code and cannot be changed afterwards. For the Workstation versions we confirm the Teams or UC branch and the box contents at order time.
Key features
On-ear earpiece in two versions, monaural 92 g and duo 151 g
DECT with a range of up to 185 m, a single figure for the whole space
WHB640 base weighing 180 g, with DECT and Bluetooth 5.2
Up to 16 hours of talk time on DECT and up to 32 hours on Bluetooth, a full charge in 1.5 hours
Three MEMS microphones with Acoustic Shield technology, speaker Ø 30 mm, 20 Hz to 20 kHz
Dual-sided busylight in the earpiece, external BLT60 busylight as an optional accessory
Description
A headset for a full shift
The Yealink WH64 is meant for people who are on calls for most of the working day. Talk time on DECT is up to 14 hours on the monaural version and up to 16 hours on the duo, on Bluetooth up to 26 and 32 hours respectively. A charge takes 1.5 hours and the earpiece charges by resting in the base, a separate charging stand is not part of the box.
A base that handles the computer and the mobile
The WHB640 base carries Bluetooth 5.2 alongside DECT, so a mobile can be connected as well as the computer. It connects to the computer by cable, and it has a Micro USB 2.0 port, a Type-C USB 2.0 port and a Mini USB port, plus a power connector and a port for an external busylight.
Duo or monaural, depending on what the user needs to hear
The duo version covers both ears and suits a noisier office. The monaural version leaves one ear free, which is the right answer wherever the user has to hear colleagues or what is happening in the room. The difference also shows in battery life and weight, the duo has 151 g and 16 hours of talk time, the monaural 92 g and 14 hours. The version is fixed by the order code and does not change afterwards.
Strengths and limits
Strengths
Range up to 185 m, the highest figure in the WH6x range
Up to 16 hours of talk time on DECT, enough for a long shift
The base carries both DECT and Bluetooth 5.2, computer and mobile
Monaural and duo versions of the same model, so one set of accessories for the whole team
Dual-sided busylight in the earpiece, colleagues see the status from either side
Limits and what to tell the customer
The WH64 and the WH64 Hybrid are not the same thing. The Hybrid has no desk base, a DECT dongle takes its place, and its range is lower, 150 m instead of 185 m. The order code decides and a base cannot be added to a Hybrid later.
The Teams or UC branch is fixed by the order code, not by a setting. For a Microsoft Teams environment, order a code from the Teams branch.
The headset works with Acoustic Shield on the microphone side, that is for the far end. It has three MEMS microphones. Within the WH6x range the WH68 has hybrid ANC.
For the Workstation versions (1208736, 1208737) we confirm the box contents and the Teams or UC branch at order time. Do not put them into a bid that requires a certification without our confirmation from the manufacturer.
⚑ atlantis note
WH64 or WH64 Hybrid
This is the most common mix-up on the WH64. The WH64 has the WHB640 desk base, 185 m of range, and the earpiece charges in it. The WH64 Hybrid has no desk base, a DECT dongle takes its place, the DECT range is 150 m and the Bluetooth range is 50 m. The Hybrid is the choice for a user who travels with the headset, the WH64 with its base for a fixed workstation. The word "hybrid" in sales copy sometimes only means that the base combines DECT and Bluetooth, which is true of the plain WH64 as well. The order code decides, not the description.
A charging stand on two codes only
On the WH64 with the base there is no stand and none is needed, the earpiece charges in the base. A stand is in the box only on 1208697 (Hybrid Dual) and 1208698 (Hybrid Mono), that is where there is no desk base. The stand charges the earpiece, not the dongle.
Monaural and duo carry different figures
Do not treat them as the same thing in a different box. The duo weighs 151 g and lasts 16 hours of talk time on DECT, the monaural weighs 92 g and lasts 14 hours. Standby is 195 hours on the duo and 157 hours on the monaural. A mixed deployment means two stock items and two codes on the order.
Who it suits
Manufacturer positioning | a wireless DECT headset for the office and the contact centre, where calls run from the computer and from a desk phone |
|---|---|
Place in the portfolio | DECT headsets, the mid class of the WH6x range with a DECT and Bluetooth base |
How it differs from the WH64 Hybrid | the WH64 has the WHB640 desk base and 185 m of range; the Hybrid has a DECT dongle in place of the base and 150 m of range |
How it differs from the WH68 | the WH68 has hybrid active noise cancelling, six microphones and a stereo version only; the WH64 has three microphones and also offers a monaural version |
Good fit
A contact centre or an office with long shifts on the phone. Workstations that switch between the computer and a mobile. Teams where some people need both ears and some only one. Operations where users move around the floor.
Verify
Whether the customer runs Microsoft Teams, because of the order-code branch. Whether they want a desk base or a dongle. How many users need monaural and how many duo. What ports the computer has, because of the base cables.
Consider another model
The WH68 where noise is the main topic and active noise cancelling is needed. The WH66 where the base should offer a touch display and a speakerphone. The WH63 where low weight is the point. The UH range for a corded connection with no battery.
The "Verify" and "Consider another model" cards come from the experience of the atlantis team.
Platforms and connection
To a computer
By cable into the base
The WHB640 base sits between the earpiece and the computer. It has a Micro USB 2.0 port, a Type-C USB 2.0 port and a Mini USB port, plus a power connector and a busylight port.
Micro USB 2.0
Type-C USB 2.0
Mini USB
To a phone
Bluetooth 5.2 in the base
The base carries Bluetooth 5.2 alongside DECT. On the WH64 Hybrid, where there is no base, the Bluetooth range is up to 50 m, with two simultaneous connections and pairing with up to eight devices.
Bluetooth 5.2
DECT up to 185 m
Manufacturer certification
By the code branch
Both the WH64 and the WH64 Hybrid come in a Microsoft Teams branch and a UC branch. For the Workstation versions we confirm the Teams or UC branch at order time.
Microsoft Teams
UC
Battery and charging
Talk time on DECT | up to 14 hours (monaural), up to 16 hours (duo) |
|---|---|
Talk time on Bluetooth | up to 26 hours (monaural), up to 32 hours (duo) |
Music time on DECT | up to 14 hours (monaural), up to 17 hours (duo) |
Music time on Bluetooth | up to 41 hours (monaural), up to 48 hours (duo) |
Standby | 157 hours (monaural), 195 hours (duo) |
Charging | 1.5 hours, 5 V/1.2 A |
Where it charges | by resting the earpiece in the base; on the Hybrid with Charging Stand versions, in the stand |
Real-world battery life depends on the volume used and on whether calls run over DECT or over Bluetooth. We are happy to refine the figures for a specific deployment.
Audio, microphones and controls
Microphone count | 3, MEMS type, Acoustic Shield technology |
|---|---|
Speaker | Ø 30 mm, 20 Hz to 20 kHz |
Form | on-ear, monaural and duo versions |
Busylight | dual-sided in the earpiece, external BLT60 as an optional accessory |
Wireless link | DECT, range up to 185 m; Bluetooth 5.2 |
Earpiece weight | 92 g (monaural), 151 g (duo) |
Base weight | WHB640, 180 g |
Ear cushions | replaceable on the WH64 Hybrid |
The Acoustic Shield technology works on the microphone side, that is for the far end of the call.
Base and ports
Version | What is in the box instead of a base | Ports | DECT range | Weight |
|---|---|---|---|---|
WH64 ◂ this product | WHB640 desk base | Micro USB 2.0, Type-C USB 2.0, Mini USB, DC power, busylight port | up to 185 m | 180 g |
WH64 Hybrid | DECT dongle | — | up to 150 m, Bluetooth up to 50 m | — |
WH64 Workstation | dock with an LCD display | 2× USB-C 2.0, Mini USB, DC power, busylight port | up to 185 m | 532 g |
The Workstation version additionally has an omnidirectional microphone in the dock. The dock comes as part of the code; it cannot be added separately to a WH64 with a base.
What is in the box
In the box
WH64 earpiece, monaural or duo
WHB640 base
Power adapter
USB-C to USB-A cable, 1.2 m
Micro USB cable, 0.8 m
Drawstring bag
Quick start guide
Not included
A separate charging stand, the earpiece charges in the base
The external BLT60 busylight, separately
1300077Replacement ear cushions
A DECT dongle, which comes only with the WH64 Hybrid versions
Order alongside
BLT60 external busylight1300077
It is an optional accessory for the WH64. The WHB640 base has a dedicated port for it.
WH64 Hybrid for users on the move1208685 to 1208688
A DECT dongle in place of the desk base. Range 150 m and Bluetooth 50 m, two simultaneous connections.
Hybrid with a charging stand1208697 / 1208698
The versions that include the earpiece stand in the box. 1208697 is duo, 1208698 monaural, both in the Teams branch.
A charging stand is not ordered alongside a WH64 with a desk base, the earpiece charges in the base. We confirm the right part for your delivery at order time.
Variants and the product range
Model | Order codes | Earpiece | Base or dongle | DECT range |
|---|---|---|---|---|
Yealink WH63 | 1308004, 1308009 | convertible monaural, 19 g | base, 2× Micro USB | up to 120 m |
Yealink WH63 E2 | 1208711, 1208712 | convertible, 16 g | base, 2× USB-C | up to 185 m |
Yealink WH64 ◂ this product | 1208671 to 1208674 | on-ear, monaural 92 g, duo 151 g | WHB640 base, DECT and Bluetooth | up to 185 m |
Yealink WH64 Hybrid | 1208685 to 1208688, 1208697, 1208698 | on-ear, monaural 91 g, duo 147 g | DECT dongle instead of a base | up to 150 m |
Yealink WH64 Workstation | 1208736, 1208737 | on-ear, monaural 92 g | dock with an LCD display, 532 g | up to 185 m |
Yealink WH66 | 1308002, 1308003, 1308007, 1308008 | headset, monaural 80 g, duo 127 g | WHB660 base, 4.0" display and speakerphone | up to 160 m |
Yealink WH67 | 1308040, 1308041 | convertible monaural, 19 g | base with a 4.0" display and speakerphone | up to 120 m |
Yealink WH68 | 1208655, 1208713 | stereo on-ear, 155 g, hybrid ANC | WHB680 base, DECT and Bluetooth | up to 185 m |
Yealink WH68 Hybrid | 1208714, 1208741 | stereo on-ear, 155 g, hybrid ANC | WDD60 dongle instead of a base | up to 150 m |
Yealink WH68 Workstation | 1208738 | stereo on-ear, 155 g, hybrid ANC | dock with an LCD display, 548 g | up to 185 m |
What to check before ordering and deploying
Platform branch: Teams or UC, fixed by the order code and not changeable afterwards
Base or dongle: the WH64 has a desk base, the WH64 Hybrid a dongle, and one cannot be added to the other
Monaural or duo: weight (92 g and 151 g) and battery life (14 h and 16 h) differ, the code decides
Time on calls: for continuous operation, plan on the earpiece resting in the base during breaks
Range: the range is up to 185 metres as a single figure, obstacles in the space shorten it
Computer ports: the WHB640 base has Micro USB, Type-C USB and Mini USB, and two cables are in the box
Workstation versions: for codes
1208736and1208737we confirm the box contents and the platform branch before orderingManagement: firmware updates and settings through Yealink USB Connect
The atlantis team will help with every point. On the WH64 we most often help with telling the WH64 and the WH64 Hybrid apart and with splitting the order into monaural and duo codes by role in the team.
Management and services
Yealink USB Connect: the manufacturer's tool for managing Yealink USB devices, that is headsets, speakerphones and webcams. It handles firmware updates, feature settings and collecting diagnostic data.
atlantis services for partners
atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.
Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.
Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.
Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.
Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.
Warranty
The standard warranty on Yealink products is 24 months.
FAQ
What is the difference between the WH64 and the WH64 Hybrid?
The Yealink WH64 has the WHB640 desk base with a DECT range of up to 185 m and the earpiece charges in it. The WH64 Hybrid has no desk base, a DECT dongle takes its place, the DECT range is 150 m and the Bluetooth range is 50 m. They are two different order codes and cannot be swapped later.
Is a charging stand in the box?
The Yealink WH64 with the desk base has no stand in the box and does not need one, the earpiece charges by resting in the base. A stand is in the box only on the WH64 Hybrid with Charging Stand versions, that is codes 1208697 and 1208698, where there is no desk base. The stand charges the earpiece, not the dongle.
What is the difference between the monaural and the duo version?
The Yealink WH64 in the monaural version has a 92 g earpiece, 14 hours of DECT talk time and 157 hours of standby. The duo version has 151 g, 16 hours of talk time and 195 hours of standby and covers both ears. Monaural suits places where the user must hear the room, duo a noisier space.
Does the headset have active noise cancelling?
The Yealink WH64 has three MEMS microphones with Acoustic Shield technology, which works on the microphone side, that is it improves what the far end hears. Within the WH6x range the WH68 has hybrid ANC.
What is the range in a partitioned office?
The Yealink WH64 has a single range figure, up to 185 metres, and obstacles in the space can shorten it. For a specific floor we recommend a sample and a check on site.
Are the Workstation versions certified for Microsoft Teams?
The Yealink WH64 Workstation is carried under codes 1208736 and 1208737. We confirm the Teams or UC branch for these codes at order time, and the box contents as well.
- Manufacturer
- Yealink
- Weight
- 0.097 kg
No attachments available.
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