Yealink YHS36 Dual RJ headset

Yealink YHS36 — a corded headset for Yealink desk IP phones, with a 330° bendable microphone boom and bio-mimetic protein-based leather ear cushions. It connects through a QD connector and the QD to RJ9 cord supplied in the box.

The headset is the same on the standard codes and on the for 3rd Party versions; what differs is the QD to RJ9 cord. The "Intended for" column on the for 3rd Party versions matches the compatibility of that cord. State the colour on the order, as the YHS36 comes in black and silver.

Key features

• Corded headset for desk IP phones, QD to RJ9 connection

• A 1.2 m QD to RJ9 Straight Cord in the box, the headset cord is 0.9 m

• Mono at 124 g and Dual at 170 g, worn over the head

• Bendable microphone boom with a 330° range

• Bio-mimetic protein-based leather cushions, black and silver finishes

• Wideband HD audio and ActiveProtection for hearing protection

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and connection

Audio and microphone

Build and cables

Compatible phones

The list does not cover ranges released later. We are happy to confirm compatibility with a specific phone model.

What is in the box

We will confirm the box contents of the for 3rd Party versions before delivery. It is the same headset with a QD to RJ9 cord for other makers' phones.

Variants and the product range

What to check before ordering and deploying

1. Phone model: the QD to RJ9 connection covers the T3X, T4X and T5X ranges; for newer models we will confirm compatibility

2. Scope: the headset carries audio only, calls are answered and ended on the phone

3. Phone port: the cord belongs in the RJ9 headset port, not in the handset port

4. Number of earpieces: Mono where the user must hear the room, Dual for noisier places

5. Colour: black or silver, state it on the order

6. Another maker's phone: the for 3rd Party version, compatible with Cisco 79xx and Avaya Callmaster V and VI

7. Certification: where a tender requires one, choose the UH or BH range

8. Spare parts: for continuous use plan on replacing the whole headset

The atlantis team will help with every point. On the YHS36 most often with confirming a specific phone model, with the choice between the YHS36 and the lighter YHS36 E2 edition, and with lending a sample so the customer can try the fit and the boom adjustment before ordering for a whole team.

Management and services

• Yealink USB Connect: the manufacturer's tool for managing Yealink USB devices, that is headsets, speakerphones and webcams. It handles firmware updates, feature settings and collecting diagnostic data.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard warranty on Yealink products is 24 months.

FAQ