Yealink WH66 Dual UC, DECT, touch base
WH66 Dual UC
Yealink WH66 — a wireless DECT headset with the WHB660 base, which carries a 4.0" capacitive touch display, a built-in speakerphone and an omnidirectional microphone. It is made in a monaural and a duo version.
4.0" touch display in the base
Speakerphone and microphone in the base
DECT, range up to 160 m
Up to 14 hours talk time
Up to 3 devices at once
Monaural and duo
Order code | Earpiece version | Platform branch | What differs |
|---|---|---|---|
1308003 | Dual, WHD622 earpiece | Microsoft Teams | duo earpiece 127 g, talk time up to 14 h, standby 125 h |
1308008 | Dual, WHD622 earpiece (this product) | UC | the same, firmware for a UC environment |
1308002 | Mono, WHM621 earpiece | Microsoft Teams | monaural earpiece 80 g, talk time up to 13 h, standby 90 h |
1308007 | Mono, WHM621 earpiece | UC | the same, firmware for a UC environment |
The WHB660 base is the same across all four codes. What differs is the earpiece version, monaural or duo, and the platform branch. Both are fixed by the order code and cannot be changed afterwards.
Key features
WHB660 base with a 4.0" capacitive touch display at 480 × 800
A Crystal speakerphone and an omnidirectional ECM microphone built into the base
DECT with a range of up to 160 m, a single figure for the whole space
Up to 13 hours of talk time on the monaural version and up to 14 hours on the duo, a full charge in 2.5 hours
Two microphones in the earpiece with Acoustic Shield technology, boom adjustable through 330°
Up to three devices at once, one over USB and two over Bluetooth 4.2
Description
A base that is a device on the desk in its own right
The Yealink WH66 differs from the rest of the WH6x range in its base. The WHB660 carries a 4.0" capacitive touch display at 480 × 800, a built-in Crystal speakerphone and an omnidirectional ECM microphone. A call can therefore be held without the earpiece on, and the controls are on the display rather than in an application on the computer.
Three devices under one headset
The WH66 handles three simultaneously connected devices, one over USB and two over Bluetooth. The base has one Type-A USB 3.0 port plus a built-in hub with two more Type-A USB 3.0 ports, so other desk accessories can be plugged into it as well.
Monaural or duo, the order code decides
The earpiece is part of the code, the WHM621 for monaural and the WHD622 for duo. The monaural weighs 80 g and lasts up to 13 hours of talk time, the duo weighs 127 g and lasts up to 14 hours. Monaural leaves one ear free, duo covers both. An earpiece is not bought separately for an existing base, the whole code is ordered.
Strengths and limits
Strengths
A 4.0" touch display right on the desk, call control without reaching into the computer
A built-in speakerphone and omnidirectional microphone, a call can run without the earpiece
Up to three simultaneously connected devices, one over USB and two over Bluetooth
A built-in USB hub with two Type-A USB 3.0 ports
Microphone boom adjustable through 330°, the earpiece can be worn on either side
Limits and what to tell the customer
The 160 m range is lower than on the WH64 and the WH68, which reach 185 m. For operations with a lot of movement across the floor, the WH64 or the WH68 is the right answer.
Bluetooth is version 4.2, older than the 5.2 on the WH64 and the 5.3 on the WH68. With new mobile phones it is worth verifying beforehand.
Charging takes 2.5 hours against 1.5 hours on the WH64 and the WH68. In continuous operation that means a longer downtime for the earpiece.
The headset works with Acoustic Shield on the microphone side, that is for the far end. It has two microphones. Within the WH6x range the WH68 has hybrid ANC.
Ear cushions are not part of the delivery as a spare part. For the WH66 they come in a foam and a leather finish, sold separately.
The base weighs 398 g and needs a power adapter, so it is not a solution for a user who travels with the headset.
⚑ atlantis note
When the display in the base earns its place
The display and the speakerphone in the base are the main reason to reach for the WH66 instead of the WH64. They pay off where the user switches between the earpiece and hands-free listening, where they want to control a call without a window on the screen, and at a shared workstation handed over between shifts. Where none of that matters, the customer gets a longer range and faster charging for less money with the WH64.
WH66 or WH67
The base is of the same class on both, a 4.0" touch display and a speakerphone. The difference is the earpiece. The WH66 has a monaural 80 g or duo 127 g earpiece, 160 m of range and 13 to 14 hours of battery life. The WH67 has a convertible 19 g earpiece with three wearing styles, but only 120 m of range and 7 hours of battery life. Choose the WH67 where weight on the head decides, the WH66 where battery life decides.
The base charges, not a stand
The WH66 earpiece charges by resting in the base; a separate charging stand is not part of the box and is not ordered alongside. The box holds two USB 3.0 cables of 1 m and a power adapter.
Who it suits
Manufacturer positioning | a wireless DECT headset for the office and the contact centre, where calls run from the computer and from a desk phone |
|---|---|
Place in the portfolio | DECT headsets, the version with a base carrying a touch display, a speakerphone and a USB hub |
How it differs from the WH64 | the WH66 has a base with a 4.0" display, a speakerphone and a USB hub; the WH64 has 185 m of range instead of 160 m, Bluetooth 5.2 instead of 4.2 and 1.5 h charging instead of 2.5 h |
How it differs from the WH67 | the same class of base, but the WH66 has an 80 g or 127 g earpiece with 13 to 14 h of battery life, the WH67 a convertible 19 g earpiece with 7 h and 120 m of range |
Good fit
Workstations that switch between the earpiece and hands-free listening. Users who want to control a call on the desk rather than in an application. A shared workstation handed over between shifts. A desk where an extra USB hub is welcome.
Verify
Whether the customer runs Microsoft Teams, because of the order-code branch. How many users need monaural and how many duo. Whether 160 m of range is enough. Whether the mobile phones work smoothly with Bluetooth 4.2. How much desk space there is for a 398 g base.
Consider another model
The WH64 where range, faster charging and a lower price matter. The WH68 where noise is the main topic and active noise cancelling is needed. The WH67 where the weight of the earpiece decides. The WH63 as the lightest choice without a display.
The "Verify" and "Consider another model" cards come from the experience of the atlantis team.
Platforms and connection
To a computer
By cable into the base
The WHB660 base has one Type-A USB 3.0 port plus a built-in hub with two Type-A USB 3.0 ports. The box holds two USB 3.0 cables of 1 m.
Type-A USB 3.0
hub 2× Type-A USB 3.0
To a phone
Bluetooth 4.2 in the base
The base has built-in Bluetooth 4.2. In total it handles three simultaneously connected devices, one over USB and two over Bluetooth.
Bluetooth 4.2
3 devices in total
Manufacturer certification
By the code branch
The headset comes in a Microsoft Teams branch (1308002, 1308003) and a UC branch (1308007, 1308008).
Microsoft Teams
UC
Battery and charging
Talk time, monaural version | up to 13 hours |
|---|---|
Talk time, duo version | up to 14 hours |
Standby | 90 hours (monaural), 125 hours (duo) |
Charging | 2.5 hours, 12 V/2 A |
Where it charges | by resting the earpiece in the base |
Base power | power adapter in the box |
Real-world battery life depends on the volume used and on the share of the day spent on calls. We are happy to refine the figures for a specific deployment.
Audio, microphones and controls
Microphones in the earpiece | 2, Acoustic Shield technology |
|---|---|
Microphone in the base | omnidirectional, ECM type |
Speaker in the base | Crystal speakerphone |
Microphone boom | adjustable through 330° |
Wireless link | DECT, range up to 160 m; Bluetooth 4.2 |
Simultaneously connected devices | 3, one over USB and two over Bluetooth |
Earpiece weight | 80 g (monaural, WHM621), 127 g (duo, WHD622) |
Base weight | WHB660, 398 g |
Ear cushions | foam or leather, sold separately |
The Acoustic Shield technology works on the microphone side, that is for the far end of the call.
Base and ports
Display | capacitive touch, 4.0", 480 × 800 |
|---|---|
Speaker | Crystal speakerphone |
Microphone | omnidirectional ECM |
Ports | 1× Type-A USB 3.0 plus a built-in hub with 2× Type-A USB 3.0 |
Wireless | DECT and built-in Bluetooth 4.2 |
Weight | 398 g |
The same class of base with a 4.0" display and a speakerphone is also used by the WH67 in this range, which differs in its convertible 19 g earpiece.
What is in the box
In the box
WHB660 base
WHM621 (monaural) or WHD622 (duo) earpiece, per the order code
Power adapter
2× USB 3.0 cable, 1 m
Quick start guide
Not included
A separate charging stand, the earpiece charges in the base
Replacement ear cushions, available in a foam and a leather finish, sold separately
A second earpiece in the other version, monaural and duo are fixed by the order code
A carry case
Order alongside
Replacement ear cushionson request
For the WH66 they come in a foam and a leather finish, sold separately. We will confirm the order code for a specific finish at order time.
WH67 with the same class of base1308040 / 1308041
For users who dislike weight on the head. A convertible 19 g earpiece, 120 m of range. 1308040 is Teams, 1308041 UC.
A second set in the monaural version1308002 / 1308007
For users who have to hear the room. The WHM621 earpiece at 80 g, 13 hours of talk time.
A charging stand is not ordered alongside the WH66, the earpiece charges in the base.
Variants and the product range
Model | Order codes | Earpiece | Base or dongle | DECT range |
|---|---|---|---|---|
Yealink WH63 | 1308004, 1308009 | convertible monaural, 19 g | base, 2× Micro USB | up to 120 m |
Yealink WH63 E2 | 1208711, 1208712 | convertible, 16 g | base, 2× USB-C | up to 185 m |
Yealink WH64 | 1208671 to 1208674 | on-ear, monaural 92 g, duo 151 g | WHB640 base, DECT and Bluetooth | up to 185 m |
Yealink WH64 Hybrid | 1208685 to 1208688, 1208697, 1208698 | on-ear, monaural 91 g, duo 147 g | DECT dongle instead of a base | up to 150 m |
Yealink WH64 Workstation | 1208736, 1208737 | on-ear, monaural 92 g | dock with an LCD display, 532 g | up to 185 m |
Yealink WH66 ◂ this product | 1308002, 1308003, 1308007, 1308008 | headset, monaural 80 g, duo 127 g | WHB660 base, 4.0" display and speakerphone | up to 160 m |
Yealink WH67 | 1308040, 1308041 | convertible monaural, 19 g | base with a 4.0" display and speakerphone | up to 120 m |
Yealink WH68 | 1208655, 1208713 | stereo on-ear, 155 g, hybrid ANC | WHB680 base, DECT and Bluetooth | up to 185 m |
Yealink WH68 Hybrid | 1208714, 1208741 | stereo on-ear, 155 g, hybrid ANC | WDD60 dongle instead of a base | up to 150 m |
Yealink WH68 Workstation | 1208738 | stereo on-ear, 155 g, hybrid ANC | dock with an LCD display, 548 g | up to 185 m |
What to check before ordering and deploying
Platform branch: Teams or UC, fixed by the order code and not changeable afterwards
Monaural or duo: the WHM621 or WHD622 earpiece comes with the code and is not bought separately
Desk space: the base weighs 398 g and needs a power adapter as well as a USB cable
Range: the range is up to 160 metres as a single figure, obstacles in the space shorten it
Bluetooth: the base is version 4.2, verify the pairing with new mobile phones beforehand
Charging: 2.5 hours, for continuous operation plan the breaks that return it to the base
Computer ports: the base has Type-A USB 3.0 and a hub, so plan for a free USB-A port or an adapter
Management: firmware updates and settings through Yealink USB Connect
The atlantis team will help with every point. On the WH66 we most often help decide whether the customer will really use the display and the speakerphone in the base, or whether the WH64 with its longer range serves them better for less.
Management and services
Yealink USB Connect: the manufacturer's tool for managing Yealink USB devices, that is headsets, speakerphones and webcams. It handles firmware updates, feature settings and collecting diagnostic data.
atlantis services for partners
atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.
Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.
Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.
Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.
Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.
Warranty
The standard warranty on Yealink products is 24 months.
FAQ
What does the base add over the other models in the range?
The Yealink WH66 has the WHB660 base with a 4.0" capacitive touch display at 480 × 800, a built-in Crystal speakerphone and an omnidirectional ECM microphone. It also has one Type-A USB 3.0 port and a built-in hub with two more Type-A USB 3.0 ports.
How many devices can be connected at once?
The Yealink WH66 handles three devices at once, one connected over USB and two over Bluetooth. Bluetooth in the base is version 4.2.
What is the difference between the WH66 and the WH67?
The Yealink WH66 and WH67 have a base of the same class, that is a 4.0" touch display and a speakerphone. They differ in the earpiece. The WH66 has a monaural 80 g or duo 127 g earpiece, 160 m of range and 13 to 14 hours of battery life. The WH67 has a convertible 19 g earpiece with three wearing styles, 120 m of range and 7 hours of battery life.
Does the headset have active noise cancelling?
The Yealink WH66 has two microphones in the earpiece with Acoustic Shield technology, which works on the microphone side, that is it improves what the far end hears. Within the WH6x range the WH68 has hybrid ANC.
Is a charging stand in the box?
The Yealink WH66 charges by resting the earpiece in the WHB660 base; a separate charging stand is not part of the box and is not ordered alongside. The box holds the base, the earpiece per the code, a power adapter, two USB 3.0 cables of 1 m and a quick start guide.
Can replacement ear cushions be bought?
The Yealink WH66 has ear cushions in a foam and a leather finish and they are sold separately, so they are not part of the delivery as a spare part. We will confirm the order code for a specific finish before ordering.
- Manufacturer
- Yealink
- Weight
- 0.56 kg
No attachments available.
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