Poly Sync 10 ordering variants
Order code	Contents	When to choose it
772C3AA	Poly Sync 10, universal version	customer uses Zoom, Google Meet, Webex or several applications at once
77P34AA	Poly Sync 10, Microsoft Teams certified version (this product)	environment built on Microsoft Teams

Key features

Two-microphone steerable array with pickup range up to 1.5 m
Speaker with a frequency response of 80 Hz to 20 kHz
Integrated USB-A cable, 715 mm, with a USB-C adapter
Powered from the USB port, the device has no battery and needs no charging
IP64 rating against dust and splashing water
Recommended space up to 3 × 3 m, that is a single desk

Description

An alternative to a headset for all-day calls

Poly Sync 10 is intended for users who spend most of the day on calls and do not want to wear a headset the whole time, typically in a home office or a separate study. The speakerphone with its microphones sits on the desk, is operated by touch and connects with a single cable. For the customer this means better audio than a laptop provides, with nothing to configure.

One cable and nothing else

Poly Sync 10 is powered directly from the USB port, so it has no battery and needs neither charging nor a power outlet. It connects through an integrated USB-A cable 715 mm long, and a USB-C adapter is included for laptops without a USB-A port. The device appears as a standard USB speaker and microphone, so it needs no drivers and works with whatever application the user has on their computer. There is no pairing, no dongle and no battery to manage, which is the most common source of support calls on end-user devices.

Built for everyday desk use

The device carries an IP64 rating, so it is protected against dust and splashing water. That matters on a desk where people work with drinks, and on a device that is regularly carried between home and the office. Settings and firmware updates are handled by the Poly Lens desktop application.

Strengths and limits

Strengths

Deployment with no setup, a single cable, no pairing and no dongle
No battery, so no charging and no gradual loss of capacity
IP64 rating, suitable for frequent carrying
Standard two-year limited manufacturer warranty

Limits worth telling the customer

No Bluetooth. A phone or tablet cannot be connected wirelessly, the device is USB only.
The 1.5 m pickup range is intended for one person at a desk, not for a meeting table with several participants.
Having no battery means the device always needs a connected computer or a powered USB port.
Two units cannot be linked wirelessly, that option starts with Sync 40 and Sync 60.

⚑ atlantis note

Version

Code 772C3AA is the universal version. For an environment built on Microsoft Teams order 77P34AA. Mixing up the universal and the Teams version is the most common ordering mistake across the Sync range, the devices are otherwise identical.

No Bluetooth

The most common misunderstanding with this model. Customers expect phone pairing because of the range name, but Sync 10 does not have it. If wireless connection is a requirement, offer Sync 20 straight away.

Scope of deployment

Sync 10 is a personal device for one desk. A meeting room needs Sync 40 or Sync 60, otherwise the customer will report that the far end cannot hear them.

Where it fits

Recommended deployment parameters
Recommended space	up to 3 × 3 m
Microphone pickup range	1.5 m
Participants on site	one, or two people side by side
Typical deployment	home office, separate study, shared desk in an open-plan office

Good fit

A single user at a desk, all-day calls without a headset, a requirement for deployment with no configuration and no battery to manage, a company standard for home office.

Check the design

An open-plan space where the speaker disturbs colleagues, or a noisy environment. A headset is often the better answer in open plan. We are happy to review it.

Consider another model

If the customer needs a phone connection over Bluetooth or use without a cable, choose Sync 20. For a meeting table Sync 40, for a meeting room Sync 60.

Connection

The only way to connect

By cable to a computer

The device appears as a USB speaker and microphone, with no drivers to install. The call runs in whatever application the user has on their computer.

USB-A

USB-C via adapter

What Sync 10 does not have

No Bluetooth and no battery

This model offers neither a wireless phone connection nor operation without a computer. Both start with Sync 20 and the higher models in the range.

no Bluetooth

no battery

Poly Sync 10 is the audio device of a connected computer. It does not sign in to any account and needs no licence, which is also the reason it works with any communication application.

Specifications

The figures match the HP technical specification for order code 772C3AA and the Poly Sync 10 data sheet.

Poly Sync 10 specifications
Microphones	2, steerable array, pickup up to 1.5 m
Microphone frequency response	100 Hz to 7.8 kHz
Speaker frequency response	80 Hz to 20 kHz
Connection	integrated USB-A cable, 715 mm, USB-C adapter
Power	from the USB port, no battery
Controls	touch controls for answer and end call, mute, volume
Dimensions and weight	182 × 89 × 33 mm, 280 g
Operating systems	Windows 11, Windows 10, macOS
Certifications and rating	CE, FCC, RoHS, IP64
Colour	silver
Management	Poly Lens desktop application, settings and firmware updates

What's in the box

In the box

Poly Sync 10 with an integrated USB-A cable
USB-C adapter
User guide

Not included and cannot be added

Bluetooth adapter, the device does not support Bluetooth
Battery for use without a computer
Wireless linking of two units

What to order with it

Nothing needs to be ordered with Poly Sync 10. The cable and the USB-C adapter are in the box, and because the device has neither a battery nor Bluetooth it needs no power supply, no charging stand and no wireless adapter. We state this deliberately, so that partners do not buy accessories that do not apply to this model.

Variants and products in the range

Poly Sync range comparison
Model	Recommended space	Microphones and pickup	Power	Bluetooth
Poly Sync 10 ◂ this product	up to 3 × 3 m	2, up to 1.5 m	from USB	no
Poly Sync 20	up to 4 × 4 m	3, up to 2 m	battery, up to 20 h	yes
Poly Sync 40	up to 5 × 5 m	3, up to 2.5 m	battery, up to 30 h	yes
Poly Sync 60	up to 6 × 6 m	6, up to 3 m	mains	yes

What to check before ordering

Purpose: one user at a desk, not a meeting room, the pickup range is 1.5 m
Wireless: if the customer expects a phone connection, Sync 10 cannot do it and Sync 20 is the right model
Port and cable: USB-A on the computer, or USB-C with the included adapter, 715 mm cable to the position on the desk
Environment: an open-plan office where a speaker disturbs others is a reason to choose a headset instead
Version: universal 772C3AA or Teams version 77P34AA depending on the customer's environment
Rollout: for bulk home-office distribution agree on records, default device settings in the application, Poly Lens and a firmware update before handover

The atlantis team will help with every point. For bulk rollouts we help with choosing the version, pre-configuration and logistics to individual users.

Management and services

Poly Lens desktop application: device settings, firmware updates and diagnostics
atlantis services: pre-configuration and firmware updates before handover, distribution to individual users, asset records and training, plus further services on request

Warranty

Standard two-year limited HP Poly warranty.

Frequently asked questions

Does Poly Sync 10 have Bluetooth?

No. Poly Sync 10 connects only by USB cable and does not support a wireless connection to a phone or a computer. Bluetooth starts with Sync 20, Sync 40 and Sync 60.

What is the difference between 772C3AA and 77P34AA?

Poly Sync 10 is the same device in both cases. Code 772C3AA is the universal version, code 77P34AA is the Microsoft Teams certified version.

Is Poly Sync 10 suitable for a meeting room?

No. Poly Sync 10 picks up voices at a range of 1.5 metres and is intended for one user at a desk. For a meeting table choose Sync 40, for a meeting room Sync 60.

Does Poly Sync 10 work with a laptop that has no USB-A port?

Yes. A USB-A to USB-C adapter is included and the integrated cable is 715 mm long.

Not sure what to choose?

We're happy to help you choose!

Every business day from 8:00 to 17:00