Poly VOYAGER SURROUND 85-M UC USB-C +USB-C/A, CS
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Poly Voyager Surround — a wireless stereo headset with no boom microphone. Ten microphones are hidden in the body, so on a video call or on a plane it looks like a pair of headphones, not a headset.
Over-the-head stereo, no boom
10 microphones
Hybrid ANC and transparency mode
Up to 21 hours of talk time
40 mm drivers
Two-year manufacturer warranty
Order code | Model | Wireless charging stand | Platform |
|---|---|---|---|
8G7T9AA | 80 | no | universal |
8G7U0AA | 80 | no | Microsoft Teams |
8G7T7AA | 85 | yes | universal |
8G7T8AA | 85 (this product) | yes | Microsoft Teams |
Model 80 and model 85 are the same headset. The only difference is the wireless charging stand, which is in the box of model 85. The BT700 adapter, the USB-C to USB-A adapter, the audio cable and the case are in all four boxes.
Key features
No boom microphone, ten microphones sit in the body of the headset
Six microphones pick up the voice, four work for active noise cancelling
Hybrid active noise cancelling and transparency mode
40 mm drivers, 20 Hz to 20 kHz
Up to 21 hours of talk time, a full charge in under an hour
Touch control of volume and playback, one programmable control
BT700 adapter, USB-C to USB-A adapter, a 3.5 mm audio cable and a case in the box
Overview
A headset that does not look like a headset
The Voyager Surround has no boom microphone. Six microphones hidden in the body pick up the voice and another four work for active noise cancelling. For users who dislike how a boom headset looks on a video call or on a plane, that is the main reason to buy it. The body is carbon fibre with an adjustable headband and artificial leather over-ear cushions.
Hybrid noise cancelling and transparency mode
Active noise cancelling is hybrid, combining microphones outside and inside the ear cup. Transparency mode lets ambient sound through, so the user does not have to take the headset off to hear a colleague or an airport announcement. SoundGuard Digital hearing protection limits acoustic shock and requires the Poly Lens Desktop app.
For travel and for the office
The box holds a case, a BT700 adapter with a USB-C connector, a USB-A adapter and a USB-C to 3.5 mm cable for in-flight entertainment systems and older equipment. Model 85 adds a wireless charging stand for the office desk.
Strengths and limits
Strengths
No boom microphone, ten microphones in the body
Hybrid ANC and transparency mode, switched on the headset
A complete set of accessories in the box, audio cable and case included
Two-year manufacturer warranty, longer than on Poly conferencing devices
Limits and what to tell the customer
Only two devices can be paired, while the Voyager 4300 and Focus ranges manage eight to ten. A user with a laptop, a phone and a tablet will be re-pairing.
The range is up to 30 m, against up to 50 m on the Voyager 4300 range. For walking around the building during a call the Surround is the weaker choice.
The wireless charging stand is decided by the order code, only model 85 has it and it cannot be added later as an accessory from the price list.
The headset covers both ears. Where the user has to hear the surroundings at all times, the mono Voyager 4310 is the right choice.
⚑ atlantis note
Which code to order
Two things decide it, both at the point of order. Model 80 or 85, that is without or with the charging stand. And the platform, that is the universal version or the Microsoft Teams version with a dedicated button. The headset itself is identical across all four codes.
When a boom is the better answer
Without a boom the headset looks better, but the microphone is further from the mouth. In a very noisy environment, in a contact centre and anywhere voice intelligibility matters more than looks, we recommend the Voyager Focus 2, the Focus 625 or the Savi range instead. The Surround is a choice for management, sales and frequent travel.
Two paired devices, ask about it up front
This is the most common source of disappointment after deployment. A user used to the Voyager Focus 2 has a laptop, a phone and a tablet paired. The Surround manages two devices, anything else has to be re-paired. Before a larger order it is worth settling with the end user.
Who it suits
Recommended use | stereo Bluetooth headsets for hybrid work, in this series with the emphasis on the boomless design |
|---|---|
Position in the portfolio | wireless Bluetooth headsets for travel and hybrid work |
How it differs from the Focus 625 | the Surround has no boom at all, the Focus 625 has a hideaway one; the Focus 625 manages ten paired devices, the Surround two |
Good fit
Management and sales roles, frequent travel, video calls where appearance matters. Work from an airport, a train or a hotel, where transparency mode and the audio cable come in handy.
Check
How many devices the user keeps paired, the limit is two. Whether a charging stand is needed, because the code decides it. Which platform is in use. How noisy the environment is.
Consider another model
Focus 625 or Voyager Focus 2 for a boom and more paired devices, Voyager 4310 for a mono form, Voyager Free 60 for earbuds, the Savi range for contact centres.
The "Check" and "Consider another model" cards come from the experience of the atlantis team.
Platforms and connection
To a computer
With the BT700 adapter
The BT700 adapter with a USB-C connector is in the box together with a USB-A adapter, so the headset works with a laptop whatever ports it has.
USB-C
USB-A via adapter
To a phone and by cable
Bluetooth 5.3 or a 3.5 mm jack
Profiles A2DP, AVRCP, HFP, HSP and AVDTP, up to two devices can be paired. The box holds a USB-C to 3.5 mm cable for equipment without Bluetooth.
Bluetooth 5.3
3.5 mm jack
Certifications
The Microsoft Teams version
This order code is the Microsoft Teams version with a dedicated Teams button. The series carries certification for Zoom, Google Meet and Microsoft Teams Open Office.
Zoom
Google Meet
Microsoft Teams
Supported operating systems: Windows 11, Windows 10, macOS, Android and iOS.
Battery and charging
Mode | What is happening | Battery life |
|---|---|---|
Talk | two-way voice | up to 21 hours |
Listen | music or one-way audio | up to 24 hours |
Charging | from empty to full | less than 1 hour |
Battery type | rechargeable lithium-ion |
|---|---|
Charge time | less than 1 hour |
Charging method | by USB cable; on model 85 also wirelessly by putting the headset in the stand |
Charging cable | USB, included with every code |
Audio, microphones and controls
Wearing style | over-the-head stereo, over-ear cushions, no boom microphone |
|---|---|
Number of microphones | 10, of which 6 pick up the voice and 4 work for active noise cancelling |
Microphone bandwidth | 20 Hz to 16 kHz, sensitivity −37 dB FS |
Speakers | 40 mm drivers, 20 Hz to 20 kHz, 132 dB SPL |
Noise cancelling | hybrid active noise cancelling, transparency mode |
Wireless range | up to 30 m |
Bluetooth | Core 5.3, profiles A2DP, AVRCP, HFP, HSP and AVDTP, up to 2 paired devices |
Hearing protection | SoundGuard Digital, acoustic shock protection to 118 dBA and anti-startle to G616 at 102 dB SPL |
Controls | buttons for mute and power or pairing; touch control of volume, playback, track skipping and one programmable function |
Smart sensors | answering a call by putting the headset on |
Dimensions and weight | 191 × 77 × 181 mm, 275 g |
What is in the box
Included
Wireless headset
BT700 Bluetooth USB-C adapter
USB-C to USB-A adapter
USB charging cable
USB-C to 3.5 mm audio cable
Wireless charging stand
Carrying case
User guide
Not included
A spare USB-C to USB-C charging cable
9C6M3AASpare ear cushions
9C6M5AAThe Poly+ Partner service programme
Order together
Left and right ear cushions9C6M5AA
A consumable on headsets worn all day, plan for replacement.
Carrying case9C6M6AA
A spare; one is already in the box.
3.5 mm audio cable9C6M4AA
A spare for in-flight systems and older equipment.
USB-C to USB-C charging cable9C6M3AA
A second cable for the bag or a second workplace.
Variants and products in the range
Model | Microphone | Paired devices | Intended for |
|---|---|---|---|
Poly Voyager Surround range ◂ this product | no boom, 10 microphones | 2 | travel and video calls |
Poly Focus 625 | hideaway boom | 10 | latest generation for the office |
Poly Voyager Focus 2 | rotating boom | 8 | office and hybrid work |
Poly Voyager 4310 and 4320 | flexible boom | 8 | office, mono and stereo |
Poly Voyager Free 60 | earbuds | by model | work on the move |
Poly Savi range | boom, DECT | does not use Bluetooth | office and contact centres |
What to check before ordering and deploying
Number of paired devices: the limit is two, settle it in advance with a user used to another range
Order code: only model 85 has the charging stand and it cannot be added later
Environment: without a boom the microphone is further from the mouth, in very noisy operations choose a headset with a boom
Range: up to 30 m; for walking around the building during a call the Voyager 4300 range is the better fit
Management: registration in Poly Lens; SoundGuard hearing protection requires the Poly Lens Desktop app
Training: the touch controls, switching between ANC and transparency and the programmable control, so users actually use them
The atlantis team will help with every point. From a loan sample through choosing the right order code to bulk configuration in Poly Lens.
Management and services
Poly Lens: inventory, bulk settings, firmware updates and an overview of deployed headsets
Poly+ Partner: local support in Czech or English from an experienced certified team, by phone, chat, web and video call, expedited device replacement with the manufacturer shipping the replacement part on the next business day and paying the freight, all under the programme terms and for its whole term, so care can continue after the manufacturer warranty ends
atlantis deployment: choosing the model to match the way people work, bulk configuration through Poly Lens, a loan sample to try and user training
Warranty
Standard two-year HP Poly limited warranty. Extended support with expedited device replacement is provided by the Poly+ Partner programme.
Frequently asked questions
What is the difference between model 80 and model 85?
The headset is the same. Model 85 adds a wireless charging stand in the box, model 80 charges by cable. The stand cannot be added later, our price list does not carry it as a separate item.
How well is the voice picked up without a boom microphone?
Six microphones in the body of the headset pick up the voice and are designed to cancel noise. In most office and travel situations that is enough. In very noisy operations a headset with a boom is still better, because the microphone is closer to the mouth.
How many devices can be paired?
Per the HP technical specification, up to two. That is fewer than on the Voyager 4300 and Focus ranges, where it is eight to ten. For users who switch between a laptop, a phone and a tablet it is worth settling in advance.
Can the headset be connected by cable?
Yes. The box holds a USB-C to 3.5 mm cable, so it works with in-flight entertainment systems and with older equipment that has no Bluetooth.
What does the Microsoft Teams Open Office certification mean?
It is the designation this series carries alongside Zoom and Google Meet certification. It relates to the open office scenario.
- Manufacturer
- Poly (Plantronics)
- Weight
- 0.275 kg
- Headset type
- Wireless
- Wireless technology
- Zigbee
No attachments available.
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