Poly Voyager 4310 — a wireless mono headset for offices where the user needs one ear free. Light, with all-day battery life and the BT700 adapter in the box.

Mono, on-ear cushion

Two noise-cancelling microphones

Up to 24 hours of talk time

Weight 122 g

BT700 adapter in the box

Two-year manufacturer warranty

Poly Voyager 4310 ordering variants we carry
Order code	Adapter connector	Charging stand	Platform
76U48AA	USB-A (this product)	no	universal
77Y91AA	USB-A	no	Microsoft Teams
77Y92AA	USB-A	yes	universal
77Y93AA	not stated in our price list	yes	Microsoft Teams
77Y94AA	USB-C	no	universal
77Y95AA	USB-C	no	Microsoft Teams
77Y96AA	USB-C	yes	universal
77Y97AA	USB-C	yes	Microsoft Teams, listed as 4310-M

For code 77Y93AA our price list does not state the adapter connector. We will confirm it before the order, so that a USB-A adapter does not arrive for a laptop that only has USB-C.

Key features

Mono design, one ear stays free for what is going on in the office
Two noise-cancelling microphones on a flexible boom
Up to 24 hours of talk time, up to 47 hours of music, up to 50 days on standby
Weight 122 g, the headset can be worn all day
BT700 adapter straight in the box, pairing with up to eight devices
An indicator light that shows colleagues the user is on a call
SoundGuard Digital hearing protection, managed through Poly Lens

Overview

When the surroundings have to be heard

Poly Voyager 4310 is a mono headset for workplaces where the user is on calls but at the same time has to keep track of what is happening around them. Typically a reception desk, a dispatch room, a sales office or an open plan where people talk to each other directly. Against stereo headsets this is a fundamental difference and it is worth settling with the customer before a hundred pieces of the wrong form are ordered.

All-day battery life and low weight

The headset weighs 122 grams and lasts up to 24 hours of talk time with the indicator light off, or 18 hours with it on. A full charge takes just under an hour and three quarters. For workplaces where the headset is put down on the desk there is a variant with a charging stand.

Office use, not a meeting room

The Voyager 4310 is a personal device for a single user. It connects to a computer with the BT700 adapter and to a phone directly over Bluetooth. For a meeting room or a shared desk the right answer is a Poly Sync conferencing speakerphone, not a headset.

Strengths and limits

Strengths

Mono design, one ear free without switching modes
Low weight of 122 g and up to 24 hours of talk time
The BT700 adapter is in the box, nothing needs to be added
Two-year manufacturer warranty, longer than on Poly conferencing devices

Limits and what to tell the customer

The order code decides the adapter connector, the charging stand and the platform, not a setting. See the variants table above.
A mono design does not cover both ears, so passive isolation from the surroundings is weaker than on stereo headsets. For a noisy open plan consider the Voyager 4320 or the Focus 625.
The headset has no active noise cancelling. The microphones have it, the playback does not.
With the indicator light on, talk time drops from 24 to 18 hours.

⚑ atlantis note

Which code to order

Three things decide it, all at the point of order. The adapter connector to match the laptop ports, USB-A or USB-C. The charging stand, which codes 77Y92AA, 77Y93AA, 77Y96AA and 77Y97AA have. And the platform, that is the universal version or the Microsoft Teams version with a dedicated button.

Mono or stereo, the most common mistake

The Voyager 4310 is mono, the Voyager 4320 is stereo and otherwise it is the same headset. Mixing the two up is the most common ordering mistake in the 4300 range and it only shows up once the user has it. Ask whether the user should hear the surroundings, or be cut off from them.

The 4310-M designation

Code 77Y97AA is listed in the price list as 4310-M, that is the version for Microsoft. Unlike the -M variants in the Voyager Focus 2 range, the price list does not state included three-year Poly+ support for it, so the service programme is ordered separately.

Who it suits

Recommended deployment
Recommended use	professionals who want hands-free calling all day at home and in the office; the mono form for those who want to keep one ear free
Position in the portfolio	wireless Bluetooth headsets for the office and hybrid work, the more affordable range
How it differs from the Voyager 4320	the 4310 is mono, the 4320 stereo; otherwise the same headset, the same battery life and the same microphones

Good fit

A reception desk, a dispatch room, a sales office and an open plan where people talk to each other directly. The user needs one ear free and to be on calls at the same time.

Check

The laptop ports, because of the adapter connector. Whether a charging stand is needed. Which platform is in use. Whether the mono form suits the user, ideally on a loan sample.

Consider another model

Voyager 4320 for stereo, Focus 625 for active noise cancelling and the latest generation, Voyager Free 60 for earbuds, the Savi range for DECT and contact centres.

The "Check" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and connection

To a computer

With the BT700 adapter

The BT700 adapter is in the box, on this code with a USB-A connector. The connection is wireless, the adapter provides a stable link for calls.

USB-A

To a phone

Directly over Bluetooth

Profiles A2DP, AVRCP, HFP and HSP, pairing with up to eight devices, Siri and Google voice assistants.

Bluetooth

Platform

Universal or Teams

The Microsoft Teams version has a dedicated Teams button and is listed under its own order code. The universal version works with Teams as well, only without the button.

Microsoft Teams

universal

Supported operating systems: Windows 11, Windows 10, macOS, Android and iOS.

Battery and charging

Poly Voyager 4310 battery life by mode
Mode	Setting	Battery life
Talk	indicator light off	up to 24 hours
Talk	indicator light on	up to 18 hours
Music	ordinary listening	up to 47 hours
Standby	not in use	up to 50 days

Poly Voyager 4310 charging
Battery type	rechargeable lithium-ion
Charge time	less than 1.6 hours
Charging method	by cable; on the codes with a stand, by putting the headset in the stand
Charging cable	USB-A on this code, 1.5 m, included

Audio, microphones and controls

Poly Voyager 4310 audio and microphones
Wearing style	mono, on-ear cushion
Number of microphones	2, noise cancelling
Microphone bandwidth	100 Hz to 6.8 kHz
Speaker	32 mm driver, bandwidth 20 Hz to 20 kHz
Wireless range	up to 50 m
Bluetooth	version 5.2 per the technical specification of this code, profiles A2DP, AVRCP, HFP and HSP
Ear cushion	artificial leather surface
Hearing protection	SoundGuard Digital
Controls	answer and end call, mute, volume, power, pairing
Voice prompts	volume, mute, connection status, talk time remaining, low battery
Dimensions and weight	155 × 67 × 166 mm, 122 g
Colour	black

What is in the box

Included

Wireless headset
BT700 Bluetooth USB-A adapter
USB-A charging cable, 1.5 m
Travel pouch
Quick start guide

Not included

Charging stand, which codes 77Y92AA, 77Y93AA, 77Y96AA and 77Y97AA have
Office Voyager desk base AW6U1AA#AC3
The Poly+ Partner service programme

Order together

Office Voyager desk baseAW6U1AA#AC3

Resting and charging on the desk, shared by the 4300, Legend 50 and Focus 2 ranges.

BT700 USB-A adapter786C4AA

The same adapter as the one in the box of this code.

BT700 USB-C adapter786C5AA

A spare adapter with the other connector type.

Poly+ Partner service programmeby model

Local support and expedited replacement; order it with the device.

Variants and products in the range

Poly wireless headsets we carry
Model	Form	Noise cancelling	Intended for
Poly Focus 625	over-the-head stereo	hybrid ANC and transparency	latest generation for the office
Poly Voyager Focus 2	over-the-head stereo	ANC in three levels	office and hybrid work
Poly Voyager 4310 ◂ this product	mono	microphones only	office, where the surroundings must be heard
Poly Voyager 4320	stereo	microphones only	office, more affordable stereo
Poly Voyager Free 60	earbuds	ANC	work on the move
Poly Savi range	mono and stereo	microphones only	office and contact centres, DECT

What to check before ordering and deploying

Mono or stereo: the most important question in this range, ideally settled on a loan sample
Order code: the adapter connector to match the laptop ports, the charging stand and the platform are all decided by the code
Hours of use: with the indicator light on, battery life is 18 hours; for continuous use consider the variant with the stand
Environment: in a very noisy open plan consider a headset with active noise cancelling
Management: registration in Poly Lens and bulk firmware and profile settings
Training: the indicator light and the voice prompts, so users actually use them

The atlantis team will help with every point. From a loan sample through choosing the right order code to bulk configuration in Poly Lens.

Management and services

Poly Lens: inventory, bulk settings, firmware updates and an overview of deployed headsets
Poly+ Partner: local support in Czech or English from an experienced certified team, by phone, chat, web and video call, expedited device replacement with the manufacturer shipping the replacement part on the next business day and paying the freight, all under the programme terms and for its whole term, so care can continue after the manufacturer warranty ends
atlantis deployment: choosing the model to match the way people work, bulk configuration through Poly Lens, a loan sample to try and user training

Warranty

Standard two-year HP Poly limited warranty. Extended support with expedited device replacement is provided by the Poly+ Partner programme.

Frequently asked questions

What is the difference between the Voyager 4310 and the 4320?

The Voyager 4310 is mono, that is it covers one ear, the Voyager 4320 is stereo. Otherwise it is the same headset with the same battery life, the same microphones and the same adapter. The choice follows from whether the user should hear the surroundings.

Does the headset have active noise cancelling?

No. Noise cancelling is in the microphones, so the far end hears the voice and not the surroundings. The headset does not cancel noise in what the user hears. For active noise cancelling choose the Focus 625 or the Voyager Focus 2.

Which code should I order for a laptop with USB-C?

Codes 77Y94AA, 77Y95AA, 77Y96AA and 77Y97AA have a BT700 adapter with a USB-C connector. For code 77Y93AA our price list does not state the connector and we are happy to confirm it before the order.

How long does the headset last?

Up to 24 hours of talk time with the indicator light off and up to 18 hours with it on. For music, up to 47 hours, and up to 50 days on standby. A full charge takes less than 1.6 hours.

What does the 4310-M designation mean?

Code 77Y97AA is the version for Microsoft with a charging stand and a USB-C adapter. Unlike the -M variants in the Voyager Focus 2 range, the price list does not state included three-year Poly+ support for it.

Manufacturer: Poly (Plantronics)
Weight: 0.15 kg
Headset type: Cable, Wireless
A headset designed for: Computer
Connector type: USB-A
Structural design: Monaural (one ear)
Way of wearing: Head clip
Speaker frequency range (Hz) - minimum: 20
Speaker frequency range (Hz) - maximum: 20000
Microphone type: Directional microphone (Noise Canceling)
Microphone boom length: Long
Microphone arm mobility: Rotates 270°
Material of the earrings: Leatherette earpad
Compatibility: Universal Compatibility
Wireless technology: Bluetooth, Zigbee
Range (m): 50
Range from mobile phone (m): 50
Range from computer (m): 50
Talk time (in hours): 24
Standby time (in days): 1877
Charging time (in minutes): 96

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