Poly Sync 20-M SPKPHN USB-C/A No localization
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Poly Sync 20 — portable personal conference speakerphone for the office, home and travel, connecting over USB and Bluetooth.
Space up to 4 × 4 m
3 microphones · pickup up to 2 m
Battery up to 20 hours of talk time
USB-C with USB-A adapter · Bluetooth 5.1
No Bluetooth adapter (20+ variant: B95VKAA)
Order code | Contents | When to choose it |
|---|---|---|
B95VJUT | Poly Sync 20, universal version, without a Bluetooth adapter | cable connection to a computer, Bluetooth to a phone only |
B95VMUT | Poly Sync 20, Microsoft Teams certified version, without an adapter (this product) | Microsoft Teams environment, cable connection |
B95VKAA | Poly Sync 20+, universal version, with the BT700 Bluetooth adapter (USB-C) | wireless connection to a computer as well |
B95VLAA | Poly Sync 20+, Microsoft Teams version, with the BT700 Bluetooth adapter (USB-C) | Microsoft Teams environment and a wireless connection to a computer |
Key features
Three-microphone steerable array with pickup range up to 2 m
40 mm speaker, frequency response 80 Hz to 20 kHz, 86 dB SPL
Battery for up to 20 hours of talk time, charged in under 4 hours
Bluetooth 5.1, wireless range up to 30 m, up to 10 paired devices
Integrated USB-C cable, 715 mm, with a USB-A adapter
Recommended space up to 4 × 4 m, weight 360 g, pouch and lanyard included
Description
One device for the office, home and the road
Poly Sync 20 is intended for users who move between the corporate office, a home study and travel. It weighs 360 grams, comes with a pouch and a lanyard and runs for up to 20 hours of talk time on battery. It connects to a computer by cable and to a phone wirelessly. For the customer this means one audio device instead of three, regardless of where the call is being made from.
Three microphones and a two-metre range
Three microphones arranged in a steerable array pick up voices at a range of up to 2 metres and focus on the speaker rather than on surrounding noise. The 40 mm speaker with bass reflex and passive radiators covers a frequency response of 80 Hz to 20 kHz, so the device also holds up for video or music playback. The recommended space is up to 4 × 4 metres, that is a desk or a small meeting room for two or three people.
Management and firmware
The device appears as a standard USB speaker and microphone, so it needs no drivers and works with whatever application the user has on their computer. Settings and firmware are handled by the Poly Lens desktop application.
Strengths and limits
Strengths
Portability: 360 g, pouch and lanyard included, battery for up to 20 hours of talk time
Cable and wireless connection, one device for both computer and phone
Up to 10 paired devices, switching without pairing again
Standard two-year limited manufacturer warranty
Limits worth telling the customer
A wireless connection to a computer requires the Bluetooth adapter, which is only in the plus variants (
B95VKAA,B95VLAA).The 2 m pickup range is intended for one to three people at a desk, not for a meeting room.
Two units cannot be linked wirelessly, that option starts with Sync 40 and Sync 60.
The device runs on battery, so all-day use in one place means charging during the day.
⚑ atlantis note
The plus variant
The difference between B95VJUT and B95VKAA is only the bundled BT700 Bluetooth adapter. If the customer wants to call wirelessly from a computer, order the plus variant directly. We do not recommend adding the adapter separately for the Sync 20 range.
Universal or Teams
Codes B95VJUT and B95VKAA are universal versions, B95VMUT and B95VLAA are Microsoft Teams certified. Mixing them up is the most common ordering mistake across the Sync range, the devices are otherwise identical.
Successor SKUs
These SKUs replaced the older single-connector codes (772C6AA, 772C8AA, 772C9AA, 772D0AA, 772D1AA, 772D2AA, 7F0J7AA, 7F0J8AA), for which the manufacturer has announced end of sale on 31 October 2026. If an old code appears in a quotation or an enquiry, replace it with the code listed here.
Where it fits
Recommended space | up to 4 × 4 m |
|---|---|
Microphone pickup range | 2 m |
Participants on site | one to three at a desk |
Typical deployment | personal device for the office, home study and travel, small meeting room |
Good fit
A user moving between office, home and travel, a requirement for one audio device covering both computer and phone, occasional meetings with two or three people at one table.
Check the design
Regular meetings with more participants, a longer table, a noisy environment, or a requirement for wireless calling from a computer, which needs the plus variant. We are happy to review it.
Consider another model
For a meeting table and a huddle room choose Sync 40, for a meeting room Sync 60. If a fixed position at one desk is enough and wireless is not needed, Sync 10 is cheaper.
Connection and modes of use
Recommended for a computer
By cable to a laptop
The device appears as a USB speaker and microphone, with no drivers to install. It charges while connected.
USB-C
USB-A via adapter
For phones and tablets
Wirelessly over Bluetooth
Direct pairing with a phone or tablet, range up to 30 m, up to 10 devices held in memory.
Bluetooth 5.1
Plus variant only
Wirelessly to a computer
Requires the BT700 Bluetooth adapter, which is included with variants B95VKAA and B95VLAA.
BT700 adapter
Poly Sync 20 is the audio device of a connected computer or phone. It does not sign in to any account and needs no licence, which is also the reason it works with any communication application.
Specifications
The figures match the HP technical specification for order code B95VJUT and the Poly Sync 20 data sheet. They apply equally to all four ordering variants, only the box contents differ.
Microphones | 3, steerable array, pickup up to 2 m |
|---|---|
Microphone sensitivity | -20 dBV/Pa |
Speaker | 40 mm, 80 Hz to 20 kHz, nominal sound pressure level 86 dB SPL |
Speaker sensitivity | 82 dB (1 W / 1 m), impedance 4 ohms |
Battery | Li-ion, up to 20 hours of talk time, charged in under 4 hours |
Bluetooth | 5.1, profiles A2DP, AVRCP, HFP, HSP, BLE, range up to 30 m, up to 10 paired devices |
Connection to a computer | integrated USB-C cable, 715 mm, USB-A adapter |
Controls | touch controls for answer and end call, mute, volume and a programmable function button; buttons for power and pairing |
Dimensions and weight | 34 × 95 × 182 mm, 360 g |
Operating systems | Windows 11, Windows 10, macOS |
Colour | black |
Management | Poly Lens desktop application, settings and firmware updates |
What's in the box
In every variant
Poly Sync 20 with an integrated cable
USB-A adapter
Carrying pouch
Lanyard
Printed documentation and warranty card
Additionally in the plus variants only
BT700 Bluetooth adapter (USB-C), variants
B95VKAAandB95VLAA
Not included
Mains power adapter, the device charges over USB
Poly+ Partner service programme (
PSYNC20362)
Order with it
Variant with the Bluetooth adapterB95VKAA / B95VLAA
If the customer wants to call wirelessly from a computer, order the Sync 20+ version rather than adding an adapter.
Poly+ Partner, 3 yearsPSYNC20362
Extended support and expedited device replacement.
Variants and products in the range
Model | Recommended space | Microphones and pickup | Power | Bluetooth |
|---|---|---|---|---|
Poly Sync 10 | up to 3 × 3 m | 2, up to 1.5 m | from USB | no |
Poly Sync 20 ◂ this product | up to 4 × 4 m | 3, up to 2 m | battery, up to 20 h | yes |
Poly Sync 40 | up to 5 × 5 m | 3, up to 2.5 m | battery, up to 30 h | yes |
Poly Sync 60 | up to 6 × 6 m | 6, up to 3 m | mains | yes |
What to check before ordering
Purpose: a personal device for one to three people at a desk, the pickup range is 2 m
Order code: universal or Teams, and the plus variant if a wireless link to the computer is needed
Port: USB-C on the computer, or USB-A with the included adapter
Operation: for all-day use in one place consider a permanent cable connection, the device charges at the same time
Old codes: check whether the enquiry contains discontinued single-connector SKUs
Management and service: Poly Lens and a firmware update before handover, order the Poly+ Partner programme with the device
The atlantis team will help with every point. For bulk rollouts we help with choosing the version, pre-configuration and logistics to individual users.
Management and services
Poly Lens desktop application: device settings, firmware updates and diagnostics
Poly+ Partner (
PSYNC20362, 3 years): local support in Czech or English from an experienced certified team, by phone, chat, web and video call, expedited device replacement with the manufacturer shipping the replacement part on the next business day and paying the freight, all under the programme terms and for its whole term, so care can continue after the manufacturer warranty endsatlantis services: pre-configuration and firmware updates before handover, distribution to users, asset records, training and further services on request
Warranty
Standard two-year limited HP Poly warranty. Extended support with expedited device replacement is provided by the Poly+ Partner programme.
Frequently asked questions
What is the difference between Sync 20 and Sync 20+?
Poly Sync 20 and Sync 20+ are the same device. The plus variants (B95VKAA and B95VLAA) additionally include the BT700 Bluetooth adapter for a wireless connection to a computer.
What is the difference between the universal and the Teams version?
Poly Sync 20 is the same device in both cases. Codes B95VJUT and B95VKAA are universal versions, B95VMUT and B95VLAA are Microsoft Teams certified.
How long does the battery last?
Poly Sync 20 has a battery for up to 20 hours of talk time and charges fully in under 4 hours. When connected to a computer by cable the device charges at the same time.
What space does Poly Sync 20 suit?
The recommended space for Poly Sync 20 is up to 4 × 4 metres, the microphones pick up voices at a range of up to 2 metres. For a meeting table choose Sync 40, for a meeting room Sync 60.
We used to order code 772D2AA, is it still valid?
Do not order it from the manufacturer any more. The older single-connector Poly Sync 20 codes have an announced end of sale on 31 October 2026 and have been replaced by variants B95VJUT, B95VMUT, B95VKAA and B95VLAA with a combined USB-C and USB-A connection. We are happy to check stock availability of a specific older code.
- Manufacturer
- Poly (Plantronics)
- Weight
- 0.36 kg
- Power supply
- PoE, Class 6
- Certification for platforms
- Skype for Business
No attachments available.
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