Poly Savi 8245-M D2 HS +D400 +DCH-C EMEA-INTL Engl
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Poly Savi 8200 Office — a wireless DECT headset with a desk base for a computer, a desk phone and a mobile. The previous generation, which we carry for customers with an installed base. For new deployments we recommend the 8400 range.
DECT 1880 to 1900 MHz
Up to 180 m open, 55 m in an office
Up to 13 hours of talk time
Hybrid active noise cancelling
Up to 4 headsets on one base
Microsoft Teams version
Order code | Model | Form | Platform |
|---|---|---|---|
8D3K5AA | 8210 Office | monaural | universal |
8D3J8AA | 8210-M Office | monaural | Microsoft Teams |
8D3J2AA | 8220 Office | stereo | universal |
8D3H8AA | 8220-M Office | stereo | Microsoft Teams |
8D3H1AA | 8245 Office | convertible | universal |
C9EN7AA#ABB | 8245 | convertible | universal |
C9EN6AA#ABB | 8245-M (this product) | convertible | Microsoft Teams |
For codes C9EN7AA#ABB and C9EN6AA#ABB they come with a D400 adapter and a Deluxe Charger HS-C cradle, so the desk base is not in the box. On the other five codes the desk base is part of the box.
Key features
A desk base that links a computer, a desk phone and a mobile
Range up to 180 m in open space, up to 55 m in a typical office
Up to 13 hours of talk time, a full charge in under 3 hours
Hybrid active noise cancelling, switched by its own button
A microphone with noise cancellation and close conversation limiting
Up to four headsets can be conferenced on one base
SoundGuard Digital hearing protection, which requires the Poly Lens Desktop app
Overview
A previous generation worth offering deliberately
The Savi 8200 Office is the previous generation of the Office branch; the current one is the 8400 range. We carry the 8200 because for customers who already run it, adding units to existing bases and spare parts is cheaper and simpler than replacing the whole fleet. For a new deployment we recommend going straight to the 8400 range.
One headset for three sources of calls
The desk base connects to a computer by USB cable, to a desk phone by telephone cable and to a mobile over Bluetooth. The user wears one headset and switches between three sources of calls. In a workplace where the desk phone still lives alongside Teams, that is the main reason to buy it.
An honest figure for range
Two numbers apply to this range: up to 180 metres in open space and up to 55 metres in a typical office environment. The second is the one to design with. Partition walls, glass and lift shafts cut the range, and promising a customer 180 metres inside a building does not pay off.
Strengths and limits
Strengths
Computer, desk phone and mobile on one headset
Hybrid active noise cancelling with its own button
Support for Windows 10
Two-year manufacturer warranty
Limits and what to tell the customer
This is the previous generation. A new deployment belongs with the 8400 range. Offer the 8200 where the customer is adding to existing bases.
Spare parts do not carry over between generations. Cradles, batteries and ear cushions of the 8200 range are not interchangeable with the 8400 range.
Range in an office is 55 m, not 180 m. The higher figure is for open space.
The headset is tied to its base. It is not a device to take home and pair with a laptop.
⚑ atlantis note
Office is not the same as UC
The 8200 range has both branches. Office has a desk base and connects a computer, a desk phone and a mobile. UC has a D400 USB adapter and connects a computer only. The names look alike, the prices differ, and it is the most common mix-up when ordering. Ask whether the customer has desk phones.
When the 8200 still, and when the 8400 already
Offer the 8200 only where the customer is adding to an installed base, that is where they already hold the same cradles, batteries and cushions in stock. For a new workplace, a new site or a whole-fleet refresh, go straight to the 8400 range, or you lock the customer into two sets of stock.
Promise 55 metres of range, not 180
Both numbers apply and it is worth using them correctly. 180 metres is open space, a hall or an outdoor site. 55 metres is a typical office with partitions. Design with the lower figure, or it comes back as a complaint about dropouts at the end of the floor.
Who it suits
Recommended use | a wireless DECT headset with a three-way base for a computer, a desk phone and a mobile, with hybrid active noise cancelling |
|---|---|
Position in the portfolio | wireless DECT headsets for the office and contact centres; the 8200 range is the previous generation of the Office branch |
How it differs from the Savi 8400 range | the 8400 is the current generation; the concept, range and battery life are comparable, but spare parts, cradles and batteries are not interchangeable between generations |
Good fit
Adding units at a customer who already runs the 8200 range and holds its spare parts. Workplaces with a desk phone next to the computer. Environments where the user needs to be cut off from the surroundings.
Check
Whether the customer already runs the 8200, otherwise the 8400 applies. Whether they need a desk phone, otherwise the UC branch will do. The phone make, because of the lifter.
Consider another model
Savi 8400 Office for a new deployment, Savi 8200 UC for a computer-only connection, Savi 7400 Office as the more affordable current range, EncorePro for a wired contact centre.
The "Check" and "Consider another model" cards come from the experience of the atlantis team.
What the base connects
Computer
By USB cable
The base connects to a computer with a USB-A connector. Both a USB-A and a USB-C cable are in the box, so the headset also works with a newer computer.
USB-A
USB-C cable in the box
Desk phone
By telephone cable
An interface cable with an RJ-11 connector is in the box. For answering calls automatically, most phones also need an EHS electronic hook switch, ordered separately.
RJ-11
EHS separately
Mobile phone
Bluetooth through the base
The mobile pairs with the base, not with the headset. The user gets calls from all three sources on one ear.
Bluetooth
Certifications: the Microsoft Teams version has Microsoft Teams, Google Meet and Works With Chromebook certification.
Range and battery life
Environment | Range | When it applies |
|---|---|---|
Open space | up to 180 m | a hall, a warehouse, an outdoor site without partitions |
Typical office | up to 55 m | the figure to design with, an environment with partitions |
Conferenced headsets | up to 4 on one base | a huddle at the desk, training a colleague |
Security | DECT security certification | environments with a confidentiality requirement |
Wireless technology | DECT, the 1880 to 1900 MHz band |
|---|---|
Battery type | rechargeable lithium-ion polymer |
Battery life | up to 13 hours of talk time |
Charge time | less than 3 hours |
Operating systems | Windows 11, Windows 10, macOS, Android and iOS |
Audio and microphone
Wearing style | convertible, model 8245-M |
|---|---|
Microphone | noise cancelling with close conversation limiting, so a colleague at the next desk is not picked up |
Noise cancelling for playback | hybrid active noise cancelling, switchable by button |
Speaker | 32 mm driver, 20 Hz to 20 kHz in multimedia mode and 100 Hz to 6.8 kHz in wideband mode |
Hearing protection | SoundGuard Digital, which requires the Poly Lens Desktop app |
Controls | answer and end call, mute, volume, power, noise cancelling on and off |
Base connections | USB-A and RJ-11, Bluetooth to a mobile |
Colour | black |
What is in the box
Included
Wireless headset
Office desk base
AC power adapter
USB-A cable
USB-C cable
Telephone interface cable
Not included
An EHS electronic hook switch, chosen by the make of desk phone
A spare battery, ear cushions and charging cradle
The Poly+ Partner service programme
Order together
EHS electronic hook switchby phone make
Without it, calls on the desk phone are answered by hand. We will pick the right type for the phone.
Savi 8220 battery85R39AA
With a removal tool. For the 8210 model it is 85R37AA.
Savi 8200 leatherette ear cushions85Q63AA
Two pieces, a consumable on headsets worn all day.
Savi W8210/8220 charging cradle85R65AA
Resting and charging at another workplace.
Variants and products in the range
Range | Generation | What it connects | Intended for |
|---|---|---|---|
Savi 8400 Office | current | computer, desk phone, mobile | new deployments |
Savi 7400 Office | current | computer, desk phone, mobile | the more affordable current range |
Savi 8200 Office ◂ this product | previous | computer, desk phone, mobile | adding to an installed base |
Savi 8200 UC | previous | computer only, via the D400 adapter | adding to an installed base |
Savi 7300 Office and UC | previous | by variant | adding to an installed base |
Poly CS540A | end of life | desk phone only | older installations at phones |
What to check before ordering and deploying
Generation: the 8200 only to add to an installed base; for a new deployment, the 8400 range
Branch: Office with a desk base, or UC for a computer only; codes C9EN7AA and C9EN6AA carry the D400 adapter and a cradle, not a base
Make of desk phone: it decides the type of EHS electronic hook switch
Range: design with 55 m in an office, not the 180 m open-space figure
Consumables: batteries and ear cushions of the 8200 range are not interchangeable with the 8400
Management: registration in Poly Lens; SoundGuard hearing protection requires the Poly Lens Desktop app
The atlantis team will help with every point. From checking what the customer already runs, through picking the lifter by phone make, to bulk configuration in Poly Lens.
Management and services
Poly Lens: inventory, bulk settings, firmware updates and an overview of deployed headsets
Poly+ Partner: local support in Czech or English from an experienced certified team, by phone, chat, web and video call, expedited device replacement with the manufacturer shipping the replacement part on the next business day and paying the freight, all under the programme terms and for its whole term, so care can continue after the manufacturer warranty ends
atlantis deployment: checking what the customer already runs, picking the lifter by desk phone make, bulk configuration through Poly Lens and user training
Warranty
Standard two-year HP Poly limited warranty. Extended support with expedited device replacement is provided by the Poly+ Partner programme.
Frequently asked questions
Is the 8200 range still current?
No, the current one is the 8400 range. We carry the 8200 for customers who already run it and are adding units to existing bases and spare parts. For a new deployment we recommend going straight to the 8400.
What is the difference between the Office and UC branches?
The Office branch has a desk base and connects a computer, a desk phone and a mobile. The UC branch has a D400 USB adapter and connects a computer only. It is the most common mix-up when ordering this range.
What is the real range?
The range has two figures: up to 180 metres in open space and up to 55 metres in a typical office environment. Design with the lower figure at a customer site.
Can spare parts be used on the 8400 range too?
No. Charging cradles, batteries and ear cushions are not interchangeable between the 8200 and 8400 generations. A mixed deployment means two sets of stock.
What are codes C9EN7AA and C9EN6AA?
They are the 8245 and 8245-M models in the convertible form. They come with a D400 DECT adapter and a Deluxe Charger HS-C cradle, so the desk base is not in the box. Our Czech price list does not yet carry this detail.
- Manufacturer
- Poly (Plantronics)
- Weight
- 0.6 kg
- Headset type
- Wireless
No attachments available.
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