Poly CCX 600 — a desk phone with a 7 inch touch display and Android 12. This is the Open SIP version, for registering to a PBX or a cloud service. Wi-Fi, Bluetooth and a pair of USB ports.

7 inch touch display, 1024 × 600

Open SIP protocol, up to 24 lines

Wi-Fi and Bluetooth 4.2

Android 12

PoE 802.3at class 4, no adapter in the box

One-year manufacturer warranty

Poly CCX ordering variants we offer
Order code	Model	Platform	Display	Wi-Fi and Bluetooth	PoE power
848Z7AA#AC3	CCX 350	Microsoft Teams	2.8", no touch	no	802.3af, class 0
849A1AA#AC3	CCX 400	Open SIP	5" touch	no	802.3af, class 0
848Z8AA	CCX 400	Microsoft Teams	5" touch	no	802.3af, class 0
82Z82AA	CCX 505	Open SIP	5" touch	yes	802.3af, class 0
82Z85AA	CCX 600 (this product)	Open SIP	7" touch	yes	802.3at, class 4
82Z84AA	CCX 600	Microsoft Teams	7" touch	yes	802.3at, class 4

The platform is chosen by order code, not in the settings. Every model has a separate code for Open SIP and for Microsoft Teams. We carry the CCX 350 in the Teams version only, and it is the one model in the range without a touch display, being operated by keypad.

Key features

7 inch touch display at 1024 × 600 resolution with gesture support
Up to 24 registered SIP lines, IETF SIP under RFC 3261
Wi-Fi on the 2.4 and 5 GHz bands and Bluetooth 4.2
Two gigabit RJ-45 ports, the phone can sit between the network and a computer
USB 2.0 Type-A and Type-C ports, an RJ-9 connector and an EHS port
NoiseBlockAI noise reduction on speakerphone calls
Android 12, powered from PoE under IEEE 802.3at class 4

Description

A touch device, not a keypad with a screen

The CCX 600 is built as a touch device running Android 12, not as a conventional phone with buttons. The seven inch 1024 × 600 display is operated by gestures and is the largest in the CCX range. For a workplace where the user switches often between lines, contacts and the directory, that is a marked difference from a keypad phone. It is also why the phone is more demanding on power: it sits in PoE class 4, drawing up to 25 W.

Open SIP or Microsoft Teams is decided by the order code

This code is the Open SIP version, for registering to a PBX or a cloud service that supports SIP. The version certified for Microsoft Teams is a separate HP order code, 82Z84AA on the CCX 600. So settle the platform before ordering, not at deployment. Whether and on what terms the profile can be switched is something we are verifying with HP, and we do not put it in the text until we have the answer.

Wi-Fi, Bluetooth and two USB ports

The CCX 505 and CCX 600 are the only models in the range with Wi-Fi on the 2.4 and 5 GHz bands and Bluetooth 4.2, so they manage without a network socket at the desk and pair a Bluetooth headset. They also have two USB ports, Type-A and Type-C. The CCX 400 has a single Type-A port and the CCX 350 a single Type-C port. A headset connects by RJ-9 or through the EHS port.

Strengths and limits

Strengths

The largest display in the range, 7 inches at 1024 × 600
Wi-Fi and Bluetooth 4.2, the phone needs no network socket at the desk
Two USB ports, Type-A and Type-C
802.1X authentication, SRTP media encryption and secure provisioning over HTTPS

Limits and what to tell the customer

No power adapter in the box. The phone needs 48 V and 25 W, which in our offering is code 86P04AA#ABB.
It sits in PoE class 4 drawing up to 25 W, so it is more demanding on the PoE switch budget than the rest of the range.
No wall mount kit in the box, code 85W91AA for this model.
The platform is fixed by the order code. This code is Open SIP, the Microsoft Teams version is 82Z84AA.

⚑ atlantis note

Settle the platform before the model

With the CCX range the first question is the platform, not the display size. Microsoft Teams and Open SIP are separate order codes and getting it wrong means exchanging the goods. Ask what the phone will register to: a PBX or a SIP trunk means Open SIP, Teams Phone means the Teams version. We carry the CCX 350 in the Teams version only.

Power works differently on the CCX 600

The CCX 350, 400 and 505 sit in PoE class 0 drawing up to 13 W, the CCX 600 in class 4 drawing up to 25 W under the 802.3at standard. On an older switch that only does 802.3af the CCX 600 may not come up. Verify that beforehand. No model ships with a power adapter and they differ: for the CCX 350 it is code 86H66AA, for the CCX 400 code 89T06AA#ABB, for the CCX 505 and 600 code 86P04AA#ABB.

The CCX 350 is not a touch phone

The CCX range is sold as a touch range, but the CCX 350 has no touch display: it has a 2.8 inch colour screen and is operated by keypad. It also has no EHS port, so a wireless DECT headset with automatic answering cannot be attached. If the customer wants touch, the range starts at the CCX 400.

Who it suits

Recommended deployment
Recommended use	a business media phone with a touch display and NoiseBlockAI noise reduction on speakerphone calls
Position in the portfolio	desk IP phones, the CCX range with touch operation and Android, the top model of the range
How it differs from the other models in the range	it has the largest display, 7 inches against 5 on the 400 and 505, and is the only one in PoE class 4; it shares Wi-Fi and Bluetooth with the CCX 505

Suitable

Workplaces where the user switches often between lines, contacts and the directory and will value a large touch display. Environments with a PBX or a cloud service on SIP.

Verify

What platform the phone will register to, Open SIP or Microsoft Teams. Whether the switch does PoE under 802.3at with 25 W of budget on the port. Whether wall mounting is needed. Whether the five inch display of the CCX 505 would do.

Consider another model

CCX 505 for a five inch display with Wi-Fi and lower draw, CCX 400 without Wi-Fi at a lower price, CCX 350 for an undemanding Teams deployment, Poly Edge E for a conventional keypad phone.

The “Verify” and “Consider another model” cards come from the experience of the atlantis team.

What the phone connects

Network and power

By two RJ-45 ports

The phone has two gigabit ports, so it can sit between the network socket and a computer. It draws power from PoE under 802.3at, class 4, up to 25 W.

2× gigabit

PoE 802.3at, class 4

Wireless network

Wi-Fi and Bluetooth 4.2

Wi-Fi on the 2.4 and 5 GHz bands, so the phone manages without a network socket. Bluetooth 4.2 pairs a wireless headset or a mobile.

2.4 GHz

5 GHz

Bluetooth 4.2

Headset

RJ-9, EHS, USB or Bluetooth

A corded headset by RJ-9, a wireless DECT one through the EHS port with an adapter, a USB headset in the Type-A or Type-C port, or a Bluetooth headset directly.

RJ-9

EHS

USB-A and USB-C

Platform for this order code: Open SIP, that is IETF SIP under RFC 3261 and companion RFCs. Supported codecs: G.711 A-law and μ-law, G.722, G.722.1, G.729AB, iLBC and OPUS.

Connectivity, network and security

Poly CCX 600 network and security
Network ports	2× RJ-45, 10/100/1000BASE-TX
Wireless network	Wi-Fi on the 2.4 to 2.4835 GHz and 5.15 to 5.825 GHz bands
Bluetooth	version 4.2
Power	PoE under IEEE 802.3at, class 4, drawing up to 25 W; no power adapter in the box, the external supply is 48 V, 0.52 A, 25 W
USB ports	1× USB 2.0 Type-A and 1× USB 2.0 Type-C
Network authentication	802.1X with EAPOL
Call encryption	SRTP
Management security	HTTPS for secure provisioning, digest authentication
Bulk deployment	Poly Zero Touch Provisioning, Polycom Device Management Service and the web UI at the phone's IP address
Operating temperature	0 to 40 °C

Display, lines and audio

Poly CCX 600 display, lines and audio
Display	colour LCD, 7 inch diagonal, 1024 × 600 resolution, touch with gesture support
Lines	up to 24 registered SIP lines
Platform	Open SIP; the Microsoft Teams version is the separate order code 82Z84AA
Operating system	Android 12
Noise reduction	NoiseBlockAI on speakerphone calls
Codecs	G.711 A-law and μ-law, G.722, G.722.1, G.729AB, iLBC and OPUS
Headset connectors	1× RJ-9 and 1× EHS port for an optional adapter
Wall mounting	possible, the 85W91AA kit is ordered separately

What is in the box

In the box

Phone
Handset with a coiled cord
Desk stand
CAT-5E network cable
Setup sheet

Not included

Power adapter, code 86P04AA#ABB for this model
Wall mount kit, code 85W91AA for this model
EHS adapter for the electronic hook switch
Headset
Poly+ Partner service programme

Order it with the phone

CCX 500, 600 and 700 power adapter86P04AA#ABB

The phone ships without a supply. If the customer has no PoE under 802.3at, the adapter is required.

CCX 600 and 700 wall mount kit85W91AA

Not in the box. For the CCX 400 the code is 85W89AA.

Poly EagleEye Mini USB camera830B6AA

Carried in our price list for use with the CCX 600, including a mount and a USB cable.

Poly+ Partnerby model and term

Extended support with expedited replacement, ordered with the phone.

Variants and products in the range

Poly desk and conference phones we offer
Range	Type	What defines it	Purpose
Poly CCX ◂ this product	desk IP phone with touch	Android 12, touch display, Open SIP and Microsoft Teams versions	workplaces with touch operation
Poly Edge E	desk IP phone	eight models from 2 to 14 keys, conventional keypad operation	ordinary and demanding office workplaces
Poly Rove	DECT phone	a handset with a base station, IP65 rated	moving around a building, warehouse, production
Poly Trio 8300	conference phone	SIP, Wi-Fi, Bluetooth, 3.7 m pickup	medium meeting room
Poly Trio C60	conference phone	SIP, Wi-Fi, Bluetooth, DECT, a Teams version	larger meeting room

What to verify before ordering and deploying

Platform: Open SIP or Microsoft Teams, it is a separate order code and getting it wrong means exchanging the goods
PoE: this model needs 802.3at and 25 W of budget on the port, the rest of the range makes do with 13 W
Power adapter: not in the box, code 86P04AA#ABB for this model
Display size: seven inches on this model, five inches on the CCX 400 and 505
Wall mounting: the 85W91AA kit is not in the box
Bulk deployment: Poly Zero Touch Provisioning and Polycom Device Management Service, agree the configuration beforehand

The atlantis team helps with every point. From verifying the platform and PoE, through choosing the model by display size, to bulk configuration and training.

Management and services

Bulk management: Poly Zero Touch Provisioning for first deployment, Polycom Device Management Service for ongoing management and the web UI at the phone's IP address for individual changes
Poly+ Partner: local support from an experienced certified team in Czech, by phone, chat, web and video call, priority device replacement in which the manufacturer ships the replacement part the next business day and pays the shipping, all under the terms of the programme and for its whole validity, so care can continue even after the warranty ends
atlantis deployment: verifying the network and PoE, choosing the platform and model, bulk configuration, connection to the PBX or cloud service and training the users

Warranty

Standard one-year limited HP Poly warranty. Extended support with expedited replacement is provided by the Poly+ Partner programme.

Frequently asked questions

Is a power adapter in the box?

No. The Poly CCX 600 is designed for power over Ethernet under IEEE 802.3at, class 4, drawing up to 25 W. The external 48 V, 25 W supply is ordered separately, and in our offering it is code 86P04AA#ABB.

Can I switch the phone from Open SIP to Microsoft Teams?

The Poly CCX 600 comes as two separate order codes, 82Z85AA for Open SIP and 82Z84AA for Microsoft Teams. Whether and on what terms the profile can be switched is something we are verifying with HP, and until we have the answer we recommend ordering the code for the target platform.

How does it differ from the CCX 505?

The Poly CCX 600 has a larger display, 7 inches at 1024 × 600 against 5 inches at 720 × 1280 on the CCX 505. It also sits in PoE class 4 drawing up to 25 W, while the CCX 505 makes do with 13 W. Wi-Fi, Bluetooth and the USB ports are the same on both.

Can I connect a headset to the phone?

Yes, in several ways. A corded one by RJ-9, a wireless DECT one through the EHS port with an adapter, a USB headset in the Type-A or Type-C port, and a Bluetooth headset directly over Bluetooth 4.2.

Can the phone be wall mounted?

Yes, but the wall mount kit is ordered separately. For the Poly CCX 600 it is code 85W91AA and for the CCX 400 code 85W89AA. For the CCX 350 we carry no wall mount kit.

Not sure what to choose?

We're happy to help you choose!

Every business day from 8:00 to 17:00