Poly Blackwire 3320 — a corded USB headset for a computer with a 32 mm driver and a noise cancelling microphone. The stereo configuration covers both ears. A plushly padded headband and foam ear cushions for all-day wearing.

USB-C connection, a USB-A adapter is included

Stereo, covers both ears

32 mm driver

Weight about 141 g

Zoom and Works With Chromebook certified

Two-year manufacturer warranty

Poly Blackwire 3300 ordering variants we offer
Order code	Model	Configuration	Connection	Platform
8X215AA	3310	monaural	USB-C and USB-A adapter	universal
8X216AA	3310	monaural	USB-C and USB-A adapter	Microsoft Teams
760Q7AA	3310, TAA version	monaural	USB-C and USB-A adapter	Microsoft Teams
8X217AA	3315	monaural	USB-C, USB-A adapter and 3.5 mm plug	universal
8X218AA	3315	monaural	USB-C, USB-A adapter and 3.5 mm plug	Microsoft Teams
8X219AA	3320 (this product)	stereo	USB-C and USB-A adapter	universal
8X220AA	3320	stereo	USB-C and USB-A adapter	Microsoft Teams
8X221AA	3325	stereo	USB-C, USB-A adapter and 3.5 mm plug	universal
8X222AA	3325	stereo	USB-C, USB-A adapter and 3.5 mm plug	Microsoft Teams

The model number reads as in the 3200 range. The second digit gives the configuration, 1 is monaural and 2 is stereo. A trailing five, that is 3315 and 3325, adds a 3.5 mm plug, a travel case and leatherette ear cushions instead of foam.

Key features

Connection by a USB-C cable, the USB-A adapter is tethered to the cable
32 mm driver, the largest in the corded Blackwire 3000 range
Noise cancelling microphone on a 134 mm rotating boom
Plushly padded headband and foam ear cushions
Call control on the inline module, answer, mute and volume
Zoom and Works With Chromebook certification
Two-year manufacturer warranty

Description

Comfort for a whole shift

The Blackwire 3300 is a corded headset built around comfort. It has a plushly padded headband and soft ear cushions, so it wears well even for eight hours at a stretch. The 32 mm driver is the largest in the corded Blackwire 3000 range and handles voice and computer audio without strain. There is nothing to charge or pair, which is decisive when hundreds of units are deployed.

How it differs from the 3200 range

Both ranges are corded USB headsets at a similar price. The 3300 has a larger driver, 32 mm against 28 mm, and softer padding, that is comfort. The 3200 has a metal headband and leatherette cushions that fold flat, that is compactness. If the customer moves headsets between desks, take the 3200. If the user wears them all shift in one place, take the 3300.

Certifications are specific here

Unlike the 3200 range, it has specific certifications for the 3300 order codes. Universal codes are certified for Zoom, codes for Microsoft Teams carry Microsoft Teams certification and a dedicated Teams button on the inline module. Both branches additionally have Works With Chromebook. If the customer requires certification contractually, the 3300 range is the safer choice than the 3200.

Strengths and limits

Strengths

Plushly padded headband and cushions, comfort for a whole shift
32 mm driver, the largest in the corded Blackwire 3000 range
Zoom certification, and Microsoft Teams certification on the Teams versions
Nothing to charge or pair, two-year manufacturer warranty

Limits and what to tell the customer

This code has no 3.5 mm plug. It will not connect to a mobile or a tablet without USB, that is what the 3315 and 3325 are for.
The ear cushions are foam, on the 3315 and 3325 they are leatherette. Foam wears better in the heat, leatherette cleans better.
The controls have no redial, which the 3200 range does have. Answer, mute and volume remain.
It is the previous generation. New deployments belong to the Mission 400 range.

⚑ atlantis note

3200 or 3300 is decided by how it is worn

The two ranges are close in audio, the difference is in construction. The 3300 is more comfortable, the 3200 more compact. Ask whether the user has their own desk and leaves the headset there, in which case the 3300. If they carry it in a backpack or it is shared between shifts, then the 3200 with cushions that fold flat.

Order the Teams version deliberately

Codes for Microsoft Teams carry Teams certification and a dedicated button, but they lose the Zoom certification that the universal codes have. If the customer runs on Teams, the Teams version is right. If they use both or do not know, take the universal code and they will not miss the button.

Code 760Q7AA is the TAA version

Code 760Q7AA is the 3310 for Microsoft Teams in the TAA version, that is compliant with the US Trade Agreements Act. For an ordinary Czech customer it offers no advantage over code 8X216AA. Order it only where the customer explicitly asks for it, typically for supplies into US government structures.

Who it suits

Recommended deployment
Recommended use	a corded USB headset with a sleek design and professional-quality audio at a moderate price, meant for quick deployment
Position in the portfolio	corded USB headsets, Blackwire 3300 range, previous generation
How it differs from the Blackwire 3200	a larger driver, 32 mm against 28 mm, a plushly padded headband and softer cushions instead of a metal headband and cushions that fold flat

Suitable

Contact centres and offices where the user sits at their own desk and wears the headset all shift. Deployments where the customer requires Zoom or Microsoft Teams certification.

Verify

Whether the user needs a 3.5 mm plug for a mobile, in which case the 3315 or 3325. Which platform the customer runs, and accordingly a universal code or a Teams version. Whether headsets are moved around, in which case the 3200.

Consider another model

Mission 400 for new deployments, Blackwire 3200 for compactness, Blackwire 8225 for active noise cancelling, Voyager 4320 for a wireless connection.

The “Verify” and “Consider another model” cards come from the experience of the atlantis team.

Platforms and certifications

Computer

USB-C or USB-A

The cable ends in a USB-C connector with a USB-A adapter tethered to it. The headset thus serves older and new laptops without buying an adapter.

USB-C

USB-A adapter

Mobile and tablet

This code does not connect them

The 3320 has USB only. To connect a mobile or a tablet without a USB port, the 3315 or 3325 with a 3.5 mm plug is the model.

3315 and 3325 only

Certification

Zoom and Works With Chromebook

This order code has Zoom and Works With Chromebook certification. Microsoft Teams certification belongs to the codes in the Teams branch, which additionally have a dedicated button.

Zoom

Works With Chromebook

Supported operating systems: Windows 11, Windows 10, macOS, Android and iOS.

Connection and cable

Poly Blackwire 3320 cable lengths
Section	Length	Note
Module to headset	about 117 cm	from the inline control module to the headset
USB to module	about 90 cm	from the USB-C connector to the control module
Total	not stated	the sections do not add up to the total length, and the figures differ between models of the range; for a design we confirm the length for the specific order code
Connectors	USB-C with a tethered USB-A adapter	the adapter cannot be lost, it is part of the cable

Audio and microphone

Poly Blackwire 3320 audio and microphone
Configuration	stereo, model 3320, covers both ears
Speaker	32 mm driver, bandwidth 20 Hz to 20 kHz
Microphone	noise cancelling, bandwidth 100 Hz to 10 kHz
Microphone boom	length 134 mm, 280 degrees of rotation
Ear cushions	foam, plushly padded headband
Controls	call answer and end, mute and volume
Weight	about 141 g, that is 0.31 lb
Certification	Zoom and Works With Chromebook
Colour	black

What is in the box

In the box

Headset with an attached cable
USB-C to USB-A adapter, tethered to the cable
User guide

Not included

Travel case, only the 3315 and 3325 have one in the box
3.5 mm plug, only the 3315 and 3325 have one
Spare ear cushions
Poly+ Partner service programme

Order it with the headset

Blackwire 3310/3320 foam ear cushions85S23AA

Two pieces, a consumable for the 3310 and 3320.

Blackwire 3315/3325 leatherette ear cushions85S22AA

Two pieces, a consumable for the 3315 and 3325.

Poly Lensno order code

Firmware updates and headset settings, the basic tier is free.

Poly+ Partnerby model and term

Extended support with expedited replacement, ordered with the headset.

Variants and products in the range

Poly corded USB headsets we offer
Range	Generation	What defines it	Purpose
Mission 400	current	the successor to the Blackwire 3000 range	new deployments
Mission 600 and 800	current	busy light, and ANC on the 800 range	open-plan offices
Blackwire 3200	previous	metal headband, cushions fold flat	compactness and moving between desks
Blackwire 3300 ◂ this product	previous	32 mm driver, soft padding	comfort in all-day wearing
Blackwire 5200	previous	higher tier, 3.5 mm plug as standard	more demanding users
Blackwire 8225	previous	active noise cancelling	noisy open-plan offices

What to verify before ordering and deploying

Platform: Teams or Zoom, and accordingly a Teams version or a universal code
Plug: if the user also connects a mobile or a tablet, order the 3315 or 3325
How it is worn: all-day wearing at one's own desk suits the 3300, moving between desks suits the 3200
Ear cushions: foam on the 3310 and 3320, leatherette on the 3315 and 3325, and the spare part code differs too
Generation: Blackwire is the previous generation, new deployments belong to the Mission 400
TAA version: order code 760Q7AA only on the customer's explicit request

The atlantis team helps with every point. From choosing the platform and configuration, through picking the ear cushions, to supplying consumables.

Management and services

Poly Lens: inventory, bulk settings, firmware updates and an overview of the headset estate
Poly+ Partner: local support from an experienced certified team in Czech, by phone, chat, web and video call, priority device replacement in which the manufacturer ships the replacement part the next business day and pays the shipping, all under the terms of the programme and for its whole validity, so care can continue even after the warranty ends
atlantis deployment: choosing the platform and configuration, bulk configuration through Poly Lens and training the users

Warranty

Standard two-year limited HP Poly warranty. Extended support with expedited replacement is provided by the Poly+ Partner programme.

Frequently asked questions

Can I connect the headset to a mobile?

Not with this code, the 3320 has USB only. For a mobile or a tablet without a USB port the model is the 3315 in the monaural configuration or the 3325 in stereo, both of which add a 3.5 mm plug.

Is the headset certified for Microsoft Teams?

Not this code, it has Zoom and Works With Chromebook certification. Microsoft Teams certification and a dedicated button belong to codes 8X216AA, 760Q7AA, 8X218AA, 8X220AA and 8X222AA.

How does the 3300 range differ from the 3200?

The 3300 has a larger driver, 32 mm against 28 mm, a plushly padded headband and softer cushions, that is comfort. The 3200 has a metal headband and cushions that fold flat, that is compactness.

Which ear cushions should I order?

It depends on the model. For the 3310 and 3320 they are the foam cushions 85S23AA, for the 3315 and 3325 the leatherette 85S22AA. The codes are not interchangeable.

What does the TAA version of code 760Q7AA mean?

It is compliance with the US Trade Agreements Act, which matters for supplies into US government structures. Technically it is the same 3310 for Microsoft Teams as code 8X216AA.

Not sure what to choose?

We're happy to help you choose!

Every business day from 8:00 to 17:00