Jabra PANACAST 20

Jabra PanaCast 20 — a personal 4K webcam with a USB-C connection, Intelligent Zoom and Vivid HDR, background effects processed in the camera itself and an integrated privacy cover.

We carry the PanaCast 20 under a single order code. The camera has a USB-C connector, the cable in the box ends in a USB-A connector. For laptops with USB-C only we carry an adapter, see Order alongside.

Key features

• 13 MP sensor, 4K resolution at 30 frames per second

• Field of view of 90° horizontal, 75° vertical and 117° diagonal

• Intelligent Zoom and up to 3x lossless digital zoom at 720p

• Vivid HDR, Picture-in-Picture and background effects processed in the camera

• Three MEMS microphones with a range of 100 Hz to 8 kHz

• Integrated privacy cover, weight 136 g

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Camera and image

Audio, connection and build

What is in the box

Order alongside

Variants and the product range

What to check before ordering and deploying

1. Laptop ports: the cable in the box ends in USB-A, for USB-C adapter 14208-14

2. Listening: the camera has no speaker, add a headset or a speakerphone

3. Placement: the monitor clip is in the box, the table stand 14207-56 is not

4. Platform: certified for Microsoft Teams, Zoom and Works With Chromebook

5. Zoom: digital, lossless up to 3x only at 720p

6. USB standard: the camera supports both USB 3.0 and USB 2.0

7. Number of people: the camera is meant for a single user, for a group offer a video bar

8. Warranty extension: Warranty+ is ordered only together with the device, see the Warranty section

The atlantis team will help with every point. With the PanaCast 20 the things most often forgotten are the adapter for USB-C laptops and the fact that the camera has no speaker. Both are best included in the quote from the start.

Management and services

• Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.

• Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard Jabra warranty on this product is 2 years from the date of purchase.

Warranty+ order codes by length of extension. 1 year 830X-39891, 2 years 830X-39892, 3 years 830X-39893. It is ordered in the same order as the device.

FAQ