Jabra LINK 230

Jabra Link 230, 260 and 265 — USB adapters that connect a corded Jabra headset with a QD connector to a computer and softphone; the headset itself is not included.

None of these codes is a headset. The Link 230, 260 and 265 convert the QD connector of a corded Jabra headset to USB; the headset has to be ordered separately. The Link 230 is a simple adapter without controls, the Link 260 adds call control, and the Link 265 connects two headsets to one computer for training. Code 14208-38 is only a USB-C to USB-A connector adapter.

Key features

• Link 230 as a plug-and-play QD to USB adapter for any corded Jabra QD headset

• Link 230 works with common softphones

• Link 260 with call control: answer and end, hold, volume and microphone mute

• Link 260 with programmable buttons, DSP and acoustic shock protection

• Link 260 in an MS version (260-19) certified for Skype for Business

• Link 265 connects two QD headsets to one computer; the supervisor stays muted or joins the call

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Connection and use

Controls and audio

We will confirm the USB connector type, cable length and support for wideband QD headsets for a given adapter at the order.

Variants and the product range

What to check before ordering and deploying

1. Headset: the adapter contains no headset; the customer needs a corded Jabra QD headset

2. Controls: Link 230 without a controller, Link 260 with call control

3. Platform: the MS version 260-19 is certified for Skype for Business; check Microsoft Teams certification with us

4. Training: the Link 265 connects two QD headsets to one computer

5. Adapter:14208-38 is only a USB-C to USB-A adapter and has no QD connector

6. Computer ports: we will confirm the adapter's USB connector type at the order

7. Wideband headsets: we will confirm support for a given adapter at the order

8. Availability: for the Link 260 and Link 265 we will confirm it at the order

9. Softphone: whether the customer's softphone takes the controls from the Link 260, test on a sample

The atlantis team will help with every point. With the Link adapters the usual questions are whether the Link 230 without a controller is enough or the Link 260 is needed, and which QD headsets the customer actually has.

Management and services

• Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.

• Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The product carries the standard Jabra warranty, and we will confirm its length for the specific order code with your order.

FAQ