Jabra GN 2100, Duo

Jabra GN2100 — a lightweight corded headset with a QD connector for desk phones and contact centres, in our range in the 3-in-1, Duo and Telecoil versions.

All three codes have a QD connector and connect to a phone or computer through a connecting cord or an adapter. The Version column follows the Jabra price list text. We will confirm the wearing style of codes 2126-82-04 and 2129-82-04 and the microphone of the Telecoil version at the order.

Key features

• QD (Quick Disconnect) connector on all versions

• Lightweight and flexible build

• Noise Canceling microphone that reduces background noise on codes 2126-82-04 and 2129-82-04

• Telecoil version for users with special hearing needs

• PeakStop hearing protection

• 3-in-1 and 4-in-1 wearing styles in the range: headband, over the ear, ear loop, and neckband on the 4-in-1

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Connection

Audio, microphones and wearing

We will confirm the weight, cable length and box contents of a given code at the order.

Order alongside

Variants and the product range

What to check before ordering and deploying

1. Connector: the headset has QD only, no USB and no Bluetooth

2. Phones: the desk phone type, which decides the QD connecting cord we select

3. Softphone: for a computer, the Link 230 adapter 230-09 or Link 260 260-09

4. Version: 3-in-1, Duo or Telecoil, fixed by the order code

5. Wearing style: for the 3-in-1 and Duo codes we will confirm it at the order

6. Telecoil: check the user's hearing aids and the Telecoil microphone with us

7. Wideband audio: depends on the version, confirmed at the order

8. Consumables: cushions 0473-279 and 0473-299, mic cover 0436-869

The atlantis team will help with every point. With the GN2100 the usual questions are the connecting cord for a given phone and whether the customer would be better off with a USB headset straight away.

Management and services

• Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.

• Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard Jabra warranty on this product is 2 years from the date of purchase.

FAQ