Jabra Evolve 30 II, Stereo UC, USB C/A adapter
Jabra Evolve 30 II — a corded headset with a headband for the office, mono or stereo, in a Microsoft Teams version and a universal UC version, with the headset detachable from the USB control through a 3.5 mm jack.
Mono and stereo
MS and UC
3.5 mm jack and USB
Busylight on the control
2.15 m USB cable
Mono 62.9 g
Order code | Variant | Version | Branch | Control connector |
|---|---|---|---|---|
5399-823-369 | Evolve 30 II, USB-C/A, MS Stereo | stereo | Microsoft Teams | USB-C/A |
5393-823-369 | Evolve 30 II, USB-C/A, MS Mono | mono | Microsoft Teams | USB-C/A |
5399-829-369 | Evolve 30 II, USB-C/A, UC Stereo (this product) | stereo | UC | USB-C/A |
5393-829-369 | Evolve 30 II, USB-C/A, UC Mono | mono | UC | USB-C/A |
5393-829-389 | Evolve 30 II, USB-C, UC Mono | mono | UC | USB-C only, original reference |
5393-829-309 | Evolve 30 II, UC Mono | mono | UC | original reference, confirmed at the order |
The version, the platform branch and the connector are fixed by the order code and cannot be changed afterwards. We carry the stereo and the Microsoft Teams variants with a USB-C/A connector only. Codes 5393-829-389 and 5393-829-309 are original references, which the USB-C/A references replace.
Key features
The headset connects to the control through a 3.5 mm jack, the control to the computer over USB
USB cable 2.15 m long
28 mm speaker, speech 150 Hz to 7 kHz, music 20 Hz to 20 kHz
Weight stereo 93.2 g, mono 62.9 g
LED busylight on the control for incoming calls and Microsoft Teams notifications
2 replacement headsets and 4 replacement controls as separate parts
Description
A light headset for the office
The Jabra Evolve 30 II is a corded headset with a headband, mono or stereo, with a uni-directional electret microphone and a 28 mm speaker. The stereo weighs 93.2 grams and the mono 62.9 grams. On the control there is an LED busylight that signals an incoming call and Microsoft Teams notifications.
Headset and control separately
The headset connects to the USB control through a 3.5 mm jack. Without the control it can also connect to a device with a 3.5 mm jack. We carry the headset and the control separately as spare parts, so if one is damaged only that part is replaced, not the whole set.
A Teams branch or a universal one
The Evolve 30 II comes in an MS variant for Microsoft Teams and a universal UC variant. The headsets are certified for Alcatel-Lucent, Avaya, Unify and Zoom and are managed through Jabra Direct and Jabra Xpress. The USB cable measures 2.15 m.
Strengths and limits
Strengths
Headset detachable through a 3.5 mm jack, usable without the control
Headset and control available separately as spare parts
The mono weighs 62.9 grams
Busylight with Microsoft Teams notifications
Limits and what to tell the customer
The MS or UC branch is fixed by the order code, not by a setting. For a Microsoft Teams environment, order the MS variant.
We carry the stereo with a USB-C/A connector only, in both the MS and UC variants.
We will confirm the connector of code 5393-829-309 at the order; it is an original reference.
If the customer needs the platform certification scope for a specific code, check with us.
⚑ atlantis note
How to read the order code
In our range: 5393 is mono and 5399 stereo, 823 the MS variant and 829 the UC variant. The ending 369 means USB-C/A and 389 USB-C. We will confirm exactly what is in the box of the USB-C/A variants at the order.
Spare parts instead of a new headset
We carry the headset alone without the control under codes 14401-20 for mono and 14401-21 for stereo. The Link control for MS under codes 14208-12 with USB-A and 14208-35 with USB-C, for UC under codes 14208-13 with USB-A and 14208-36 with USB-C. Choose the control by the branch the customer uses.
Consumables
We carry leatherette ear cushions under code 14101-46 and the pouch under code 14101-47, both in packs of 10. The cushions are shared with the Evolve 20 SE, 30, 40 and 65, which simplifies stock in a mixed deployment.
Who it suits
Recommended use | office and softphone, a fixed workstation connected by USB cable |
|---|---|
Place in the portfolio | corded headsets for the office |
Build | headset with a 3.5 mm jack and a USB control, both available separately |
Good fit
Offices and shared workstations with a softphone, users who want a light headset, and operations where it pays to replace only a damaged headset or control.
Verify
Whether the customer runs Microsoft Teams, because of the code branch. Mono or stereo. What ports the computers have. Whether the customer requires certification for a specific platform.
Consider another model
The Evolve 20 or Evolve 20 SE as a simpler corded headset. The Evolve2 30 SE, Evolve2 40 SE or Evolve2 50 from the corded office headsets. We will prepare a comparison for the specific deployment.
The "Verify" and "Consider another model" cards come from the experience of the atlantis team.
Platforms and connection
To a computer
Through the USB control
The control with busylight connects over USB. USB-C/A connector, USB-C only on the original references.
USB-C/A
busylight
Without the control
Through a 3.5 mm jack
The headset detaches from the control and connects to a device with a 3.5 mm jack.
3.5 mm jack
Platforms
By the code branch
The MS variant for Microsoft Teams and the universal UC variant. Alcatel-Lucent, Avaya, Unify and Zoom certification.
Microsoft Teams
UC
Audio, microphone and build
Build | headband, on-ear, mono or stereo |
|---|---|
Microphone | uni-directional electret condenser |
Speaker | 28 mm |
Bandwidth | music 20 Hz to 20 kHz, speech 150 Hz to 7 kHz |
Connectivity | 3.5 mm jack on the headset, USB on the control |
USB cable length | 2.15 m |
Busylight | LED, incoming call, Microsoft Teams notifications |
Weight | stereo 93.2 g, mono 62.9 g |
What is in the box
In the box
Evolve 30 II headset in the mono or stereo version, per the code
USB call control unit
User documentation
Not included
A spare headset or control
Replacement ear cushions
We will confirm the box contents by code, including the travel pouch and the version for the USB-C/A variants, at the order.
Order alongside
Evolve 30 II mono headset, without control14401-20
A replacement headset with a 3.5 mm jack.
Evolve 30 II stereo headset, without control14401-21
A replacement headset with a 3.5 mm jack.
Link MS control, USB-A14208-12
A replacement control for the Microsoft Teams variant.
Link MS control, USB-C14208-35
A replacement control for the Microsoft Teams variant.
Link UC control, USB-A14208-13
A replacement control for the universal variant.
Link UC control, USB-C14208-36
A replacement control for the universal variant.
Evolve leatherette ear cushions, 10 pieces14101-46
For the Evolve 30 II, also fits the Evolve 20 SE, 30, 40 and 65.
Evolve neoprene pouch, 10 pieces14101-47
For the Evolve 30 II, also fits the Evolve 20, 30, 40 and 65.
Variants and the product range
Range | Versions | Connectors | Branch |
|---|---|---|---|
Jabra Evolve 30 II ◂ this product | mono and stereo | USB-C/A, USB-C | MS and UC |
Jabra Evolve 10 | stereo | USB-A | no distinction |
Jabra Evolve 20 and 20 SE | mono and stereo | USB-C/A, USB-C | MS and UC |
Jabra Evolve2 30 SE | mono and stereo | USB-C/A, USB-A, USB-C | MS and UC |
Jabra Evolve2 40 and 40 SE | mono and stereo | USB-C/A, USB-A, USB-C | MS and UC |
Jabra Evolve2 50 | mono and stereo | USB-C/A, USB-A, USB-C | MS and UC |
What to check before ordering and deploying
Version: mono or stereo, fixed by the order code
Platform branch: MS for Microsoft Teams, or UC; not changeable afterwards
Computer ports: USB-C/A on the current codes, USB-C only on code 5393-829-389
Original reference: we will confirm the connector of code 5393-829-309 at the order
Box contents: we will confirm the breakdown by code at the order
Certification: if the customer needs the scope for a specific code, check with us
3.5 mm jack: whether the customer will also use the headset without the control
Spare parts: headsets
14401-20and14401-21, the control by branch and connectorManagement: Jabra Direct and Jabra Xpress, see Management and services
The atlantis team will help with every point. With the Evolve 30 II the usual questions are the MS or UC branch and the connector for the customer's computers. Both are settled fastest on a sample, which we will lend.
Management and services
Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.
Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.
atlantis services for partners
atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.
Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.
Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.
Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.
Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.
Warranty
The standard Jabra warranty on this product is 2 years from the date of purchase.
Included
Manufacturer's warranty
At its discretion the manufacturer repairs or replaces a faulty unit, or refunds the purchase price. We handle the claim with the manufacturer on the partner's behalf.
2 years
Service plan
Jabra Care
It speeds up support and replacements under warranty, it does not extend the warranty. It comes in two levels, Advanced and Ultimate, which differ in support availability and replacement speed. It is bought for one year and requires registration.
Advanced
Ultimate
Take note
Wear parts
The warranty does not cover cables, ear cushions, head and neck bands, pouches, stands, power adapters and removable batteries. A part that stops working within 14 days of purchase is treated as faulty at purchase.
wear parts
14 days
FAQ
What is the difference between the order codes?
The Jabra Evolve 30 II differs in our range by version, mono or stereo, by platform branch, MS for Microsoft Teams or UC, and by the control connector. The current codes have USB-C/A; codes 5393-829-389 and 5393-829-309 are original references.
Can the headset be connected without the USB control?
The Jabra Evolve 30 II connects to the control through a 3.5 mm jack. Without the control it can connect to a device with a 3.5 mm jack.
What if the control or the headset is damaged?
The Jabra Evolve 30 II has the headset and the control available separately. We carry the headset under codes 14401-20 for mono and 14401-21 for stereo, and the Link controls by MS or UC branch and USB-A or USB-C connector.
Which platforms is the headset certified for?
The Jabra Evolve 30 II comes in an MS variant for Microsoft Teams and a universal UC variant and is certified for Alcatel-Lucent, Avaya, Unify and Zoom. We will confirm the certification scope for a specific code at the order.
How much does the headset weigh?
The Jabra Evolve 30 II weighs 93.2 grams in the stereo version and 62.9 grams in the mono version.
What does the LED on the control show?
The Jabra Evolve 30 II has an LED busylight on the control that signals an incoming call and Microsoft Teams notifications, so the room sees an incoming call too.
- Manufacturer
- Jabra
- Weight
- 0.236 kg
- Headset type
- Cable
No attachments available.
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