Jabra Evolve 30 II, Mono MS, USB C/A adapter

Jabra Evolve 30 II — a corded headset with a headband for the office, mono or stereo, in a Microsoft Teams version and a universal UC version, with the headset detachable from the USB control through a 3.5 mm jack.

The version, the platform branch and the connector are fixed by the order code and cannot be changed afterwards. We carry the stereo and the Microsoft Teams variants with a USB-C/A connector only. Codes 5393-829-389 and 5393-829-309 are original references, which the USB-C/A references replace.

Key features

• The headset connects to the control through a 3.5 mm jack, the control to the computer over USB

• USB cable 2.15 m long

• 28 mm speaker, speech 150 Hz to 7 kHz, music 20 Hz to 20 kHz

• Weight stereo 93.2 g, mono 62.9 g

• LED busylight on the control for incoming calls and Microsoft Teams notifications

• 2 replacement headsets and 4 replacement controls as separate parts

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and connection

Audio, microphone and build

What is in the box

We will confirm the box contents by code, including the travel pouch and the version for the USB-C/A variants, at the order.

Order alongside

Variants and the product range

What to check before ordering and deploying

1. Version: mono or stereo, fixed by the order code

2. Platform branch: MS for Microsoft Teams, or UC; not changeable afterwards

3. Computer ports: USB-C/A on the current codes, USB-C only on code 5393-829-389

4. Original reference: we will confirm the connector of code 5393-829-309 at the order

5. Box contents: we will confirm the breakdown by code at the order

6. Certification: if the customer needs the scope for a specific code, check with us

7. 3.5 mm jack: whether the customer will also use the headset without the control

8. Spare parts: headsets 14401-20 and 14401-21, the control by branch and connector

9. Management: Jabra Direct and Jabra Xpress, see Management and services

The atlantis team will help with every point. With the Evolve 30 II the usual questions are the MS or UC branch and the connector for the customer's computers. Both are settled fastest on a sample, which we will lend.

Management and services

• Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.

• Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard Jabra warranty on this product is 2 years from the date of purchase.

FAQ