Jabra ENGAGE 55 SE, MS Stereo, Link400a

Jabra Engage 55 SE — a wireless DECT headset for computer work that connects through a Link 400 USB adapter instead of a desk base, in stereo, mono and convertible versions, with codes of the previous Engage 55 generation in the same family.

Wearing style, adapter connector, MS or UC platform and the charging stand are all fixed by the order code. The convertible version always comes with a stand, and Low Power versions exist only for stereo with a USB-A adapter. All codes are EMEA/APAC versions. Codes 9559 are the previous Engage 55 generation; we will confirm their availability at the order.

Key features

• DECT with a range of up to 150 metres, a Link 400 USB adapter instead of a desk base

• DECT Security certification and FIPS 256-bit encryption beyond DECT Security Level C

• Up to 13 hours of talk time on stereo and mono, up to 9 hours on the convertible version

• Full charge within 90 minutes, 40 % in 30 minutes, 80 % in 60 minutes

• Two microphones and in-call charging on stereo and mono, busylight

• Weight 83 g stereo, 57 g mono, 21 g convertible

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and connection

Battery and charging

Battery life applies to the Engage 55 SE and to the previous Engage 55 generation. We will confirm the charging time of codes 9559 at the order.

Audio, microphones and build

The previous Engage 55 generation has the same weight and battery life, a microphone range of 100 Hz to 7.3 kHz and DECT Security Level C.

What is in the box

The box contents apply to the Engage 55 SE; for codes 9559 of the previous generation we will confirm them at the order.

Order alongside

Variants and the product range

What to check before ordering and deploying

1. Wearing style: stereo, mono or convertible, fixed by the order code

2. Platform: MS for Microsoft Teams, otherwise UC, fixed by the order code

3. Laptop ports: Link 400a adapter with USB-A, or Link 400c with USB-C

4. Stand: in the box on codes ending in 5, otherwise 14217-01 or 14217-05

5. Convertible: up to 9 hours of talk time, one microphone, no in-call charging

6. Low Power: stereo with USB-A only; check suitability for the customer's environment with us

7. Certification: we will confirm it for a given code and platform at the order

8. Density: how many headsets will work in one area, check with us

9. Previous generation: for codes 9559 we will confirm availability at the order

The atlantis team will help with every point. With the Engage 55 SE the usual questions are the choice between stereo, mono and convertible and between the MS and UC versions. Both are settled fastest on a sample, which we will lend.

Management and services

• Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.

• Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard Jabra warranty on this product is 2 years from the date of purchase.

Warranty+ order codes by length of extension. For Engage 55 SE only 1 year 955X-39891. It is ordered in the same order as the device.

FAQ