Jabra BIZ 2300, USB-A, Duo, MS

Jabra BIZ 2300 — a corded headset for contact centres with a noise-cancelling microphone on a 360° rotating boom, in a USB or USB-C version with an in-line controller and a QD version for a phone or a Link adapter.

Version, wearing style and platform are all fixed by the order code. Five codes are QD versions and will not connect without a cable to the phone or a Link adapter. Check with us the connector type on the USB codes ending in 109 and what the Bal designation means.

Key features

• Unidirectional noise-cancelling microphone, sensitivity -30 dB V/Pa

• Flexible microphone boom rotating through 360°

• USB with an in-line controller, Microsoft Teams certification in the MS branch

• Call bandwidth on USB and QD Wideband 150 Hz to 6.8 kHz

• PeakStop 118 dBA SPL, plus Noise at Work and G616 on USB

• Weight without cable Mono 43 g, Duo 65 g

Strengths and limits

Who it suits

The "Verify" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and connection

Audio, microphone and build

What is in the box

Order alongside

Variants and the product range

What to check before ordering and deploying

1. Version: USB, USB-C or QD, fixed by the order code

2. Wearing style: Mono or Duo, always with a headband

3. Platform on USB: MS for Microsoft Teams or UC

4. Computer ports: check with us the connector on the codes ending in 109

5. QD connection: a connecting cable to a phone, a Link 230 or Link 260 adapter to a computer

6. Bandwidth on QD: standard up to 4.5 kHz or QD Wideband up to 6.8 kHz

7. Bal: check with us what the designation means and which phones it suits

8. Pouch: not in the box, separately 14101-40

9. Consumables: cushions 14101-04 and 14101-02, microphone covers 14101-03

The atlantis team will help with every point. With the BIZ 2300 the usual questions are USB against USB-C and, on QD, the connection to a specific phone. We settle both by the customer's equipment, or on a sample, which we will lend.

Management and services

• Jabra Direct: the manufacturer's free application for Windows and macOS. It updates firmware, adjusts device settings such as sidetone or hearing protection, and handles call control in softphones.

• Jabra Plus: cloud management of Jabra devices for IT, that is scheduled bulk firmware updates, configuration, status monitoring and inventory. Support and the scope of management differ by model, so check both with us for the specific device and deployment.

atlantis services for partners

atlantis is a direct importer and distributor, and we supply through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope, according to their own capacity and skills, from a consultation alone to taking on the whole deployment.

• Before the decision: a consultation on the model and the order code and a comparison of the suitable variants. We base the recommendation on the user's role, because a contact centre agent, a manager on the move and a shared workstation each need a different headset. We arrange a sample to try so the customer can check comfort, audio and range before ordering for a whole team.

• Deployment and configuration: bulk settings and management of the headsets, connection to the communication environment, and advice on linking third-party software and hardware.

• Training and documentation: training prepared to match the user's role, plus preparation of the user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard Jabra warranty on this product is 2 years from the date of purchase.

FAQ