Poly Mission 800 — the top tier of Poly's wired USB headsets and the only one with active noise cancelling. Four microphones on the stereo version, noise cancelling switched by its own button, and SoundGuard Digital hearing protection.

Wired USB headset

Active noise cancelling with a button

4 microphones on the stereo version

Memory foam ear cushions

Carrying case in the box

Two-year manufacturer warranty

Poly Mission 800 ordering variants we carry
Order code	Model	Form and microphones	Packaging
C01FCAA#AC3	825 (this product)	stereo, 4 microphones	retail
C01FCA6#AC3	825	stereo, 4 microphones	bulk
C01F8AA#AC3	815	monaural, 3 microphones	retail
C01F8A6#AC3	815	monaural, 3 microphones	bulk

Note that in the 800 series monaural and stereo are not only about the number of ear cups. The 815 has three microphones and the 825 four. In the 400 and 600 series the microphone count is the same on both forms; here it is not. Codes ending in A6 are bulk packaging, with identical contents.

Key features

Active noise cancelling, switched on and off by its own button
Four microphones on the stereo version, three on the monaural, with noise reduction
SoundGuard Digital hearing protection
Memory foam ear cushions, with a PU leather surface on the stereo version
A boom microphone rotating through 285°, worn on either ear
A carrying case in the box and Microsoft Teams Open Office certification
At least 25% post-consumer recycled plastic on the stereo version

Overview

The only wired Poly range with active noise cancelling

The Mission 800 is the top of the range and the only one of Poly's wired USB headsets with active noise cancelling for playback. In the 400 and 600 series the cancelling works on the microphone side only, that is for the far end. Here the user is cut off too, and it can be switched off by a button when they need to hear the surroundings.

Monaural has three microphones, stereo four

Unlike the lower tiers, in the Mission 800 the monaural and stereo versions differ in microphone count as well. The 815 has three and the 825 four, both with AI noise reduction. It is worth knowing when comparing quotes, because the price difference is not only for the second ear cup.

Hearing protection and all-day wear

The headset has SoundGuard Digital hearing protection, which limits loud audio peaks. The cushions are memory foam, with a PU leather surface on the stereo version. A carrying case is in the box, which the entry-level 400 series does not have.

Strengths and limits

Strengths

The only wired Poly range with active noise cancelling, and it can be switched off
Four microphones on the stereo version, the best noise reduction in our wired range
SoundGuard Digital hearing protection and a carrying case in the box
Two-year manufacturer warranty, longer than on Poly conferencing devices

Limits and what to tell the customer

The monaural version has one microphone fewer, three instead of four. So it is not the same headset with one ear cup, as it is in the 400 and 600 series.
The order code decides the form and the packaging, not a setting. See the variants table above.
We do not carry spare ear cushions for the Mission range. HP explicitly offers them separately for the 815; we will confirm the Czech order code.
This range supports Windows 11, not Windows 10. Check this on older corporate computers.

⚑ atlantis note

Which code to order

Two things decide it, both at the point of order. Monaural or stereo, that is the 815 or the 825, and with it the microphone count. And the packaging, retail or bulk. In this range we recommend stereo wherever the operation allows, because the fourth microphone is part of what is being paid for.

Active noise cancelling is the only reason to go above the 600 series

If the customer is not dealing with room noise, they get almost the same thing for less in the 600 series, busy light and memory foam included. The difference being paid for is cutting the user off from the surroundings. So ask about the environment, not the budget, or the 800 series sells badly.

A wired headset with ANC still makes sense next to a wireless one

For users who sit at a desk all day, a wired headset is often more practical than a wireless one: nothing to charge, nothing to pair, and it cannot run out mid-call. The Mission 800 is the only way to give them active noise cancelling without a battery.

Who it suits

Recommended deployment
Recommended use	a headset with noise-cancelling microphones and advanced ANC for clear audio and focused communication all day
Position in the portfolio	wired USB headsets; the Mission range as the successor to Blackwire, with the 800 series as the top tier
How it differs from the Mission 600 series	the 800 series has active noise cancelling with a button, SoundGuard Digital hearing protection and, on the stereo version, four microphones instead of two

Good fit

Noisy open plan offices, shared workplaces, users with a heavy load of calls and anywhere people need to concentrate. Workplaces where a battery-powered wireless device is not wanted.

Check

How noisy the environment really is, because that is the only reason to go above the 600 series. Monaural or stereo, and with it the microphone count. Whether bulk packaging fits. Operating system support on older computers.

Consider another model

Mission 600 for all-day calling without the need to be cut off, Mission 400 for ordinary work, EncorePro for contact centres, Focus 625 for a wireless headset with ANC.

The "Check" and "Consider another model" cards come from the experience of the atlantis team.

Platforms and certifications

Microsoft Teams

Open Office certified

This range carries Microsoft Teams Open Office certification. The inline control has a dedicated Teams button. There is no separate Teams code in this range.

Microsoft Teams Open Office

Operating systems

Value

Windows 11, macOS, ChromeOS, Android and iOS. Windows 10 is not on the list for this range, unlike the older ranges.

Windows 11

macOS

ChromeOS

Sustainability

Recycled plastic

The stereo version contains at least 25% post-consumer recycled plastic; the monaural version at least 20% and is TCO Certified generation 10.

recycled plastic

TCO Certified on the 815

The scope of Microsoft Teams Open Office certification is defined by the manufacturer; we are happy to confirm the conditions for a given order code and firmware.

Connection and cable

Poly Mission 800 connection
Connector	USB-C, with a tethered USB-A adapter
Cable length	2 m
Power	from the USB port; the headset has no battery
Controls	microphone mute, volume, Microsoft Teams button, answer, ignore and end call, active noise cancelling on and off
Boom microphone	rotates through 285°, worn on either ear

Audio and microphones

Poly Mission 800 audio and microphones
Wearing style	on-ear stereo, model 825
Number of microphones	4, with AI noise reduction
Microphone bandwidth	50 Hz to 16 kHz
Speakers	32 mm drivers, 20 Hz to 20 kHz in multimedia mode
Noise cancelling	active noise cancelling for playback, switchable by button, plus noise reduction on the microphone side
Hearing protection	SoundGuard Digital
Ear cushions	PU leather surface, memory foam padding
Weight	164 g
Colour	black

What is in the box

Included

Wired headset
USB-C to USB-A adapter, tethered to the cable
Carrying case
Quick start guide
Warranty card and product notice

Not included

Spare ear cushions; HP offers them separately for this range and we will confirm the Czech order code
An audio switch for sharing the headset between a computer and a desk phone
The Poly+ Partner service programme

Order together

MDA524 USB-C audio switch85Q24AA

For workplaces where the headset is switched between a computer and a desk phone.

USB-C to USB-A adapter85Q49AA

A spare adapter, should the tethered one be damaged.

Mission 600by model

A lower tier of the same range where cutting the user off is not needed.

Poly+ Partner service programmeby model

Local support and expedited replacement; order it with the device.

Variants and products in the range

Poly wired USB headsets we carry
Range	Microphones	Noise cancelling for playback	Intended for
Poly Mission 400	1	no	ordinary work at a computer
Poly Mission 600	2, with noise reduction	no	all-day calling, greater comfort
Poly Mission 800 ◂ this product	3 on monaural, 4 on stereo	yes, active	noisy environments and demanding listening
Poly Blackwire range	by model	no	the previous generation, installed base
Poly EncorePro range	by model	no	contact centres, QD and USB forms
Poly Focus 625	6	yes, hybrid	a wireless headset with ANC

What to check before ordering and deploying

Environment: active noise cancelling is the only reason to go above the 600 series; ask about noise, not budget
Monaural or stereo: in this range they differ in microphone count too, three against four
Packaging: bulk only for large deployments, retail for single units
Consumables: we do not carry spare Mission cushions; we will confirm the code in advance
Operating system: Windows 11, check this on older corporate computers
Management and training: registration in Poly Lens and the button that switches noise cancelling off, so users know how to use it

The atlantis team will help with every point. From a loan sample through choosing the right order code to bulk configuration in Poly Lens.

Management and services

Poly Lens: inventory, bulk settings, firmware updates and an overview of deployed headsets
Poly+ Partner: local support in Czech or English from an experienced certified team, by phone, chat, web and video call, expedited device replacement with the manufacturer shipping the replacement part on the next business day and paying the freight, all under the programme terms and for its whole term, so care can continue after the manufacturer warranty ends
atlantis deployment: choosing the model to match the way people work, bulk configuration through Poly Lens, a loan sample to try and user training

Warranty

Standard two-year HP Poly limited warranty. Extended support with expedited device replacement is provided by the Poly+ Partner programme.

Frequently asked questions

How does the 800 series differ from the 600 series?

Active noise cancelling for playback that can be switched off by a button, SoundGuard Digital hearing protection and, on the stereo version, four microphones instead of two. It is the only wired Poly range with active noise cancelling.

Do the 815 and the 825 have the same microphones?

No. The monaural 815 has three microphones and the stereo 825 four. In the 400 and 600 series the count is the same on both forms; in the 800 series it is not.

Can the noise cancelling be switched off?

Yes, it has its own button on the headset. The user can let the surroundings in when they need to, and shut them out again when they want to concentrate.

Why a wired headset with noise cancelling when wireless ones exist?

For people who sit at a desk all day a cable is often more practical. There is nothing to charge, nothing to pair and it cannot run out mid-call. The Mission 800 is the only way to give them active noise cancelling without a battery.

What is different about the codes ending in A6?

They are bulk packaging for large deployments. The contents are identical; only the retail box differs, which shows in the packaged weight. For single units into stock we recommend retail packaging.

Not sure what to choose?

We're happy to help you choose!

Every business day from 8:00 to 17:00