Barco ClickShare C-5 GEN2

ClickShare C-5 Gen2 and ClickShare C-10 Gen2 — a Base Unit for wireless presentation in a meeting room. It connects to one display, and users share content to it from a laptop or phone through the ClickShare Button, the ClickShare app or native protocols. The C-5 is the entry model with one source on screen, the C-10 shows two sources at once and also works with a touch display.

A code starting R98616 denotes the 2nd generation, the EU suffix the regional version, and B1 or B2 the number of Buttons in the box. The Base Unit is locked to the region it was built for and cannot be operated outside it.

Key features

• 4K UHD 3840 × 2160 output at 30 Hz over HDMI 1.4b or USB-C DisplayPort 1.2

• The C-5 shows 1 source, the C-10 up to 2 sources at once

• C-10 on a touch display: touchback, annotation and blackboarding

• 1× USB-A and 1× USB-C at the front, all ports USB 3.0 on the 2nd generation

• USB-C with DisplayPort and Power Delivery, one cable to the display is enough

• Wi-Fi 5 in the 2.4 and 5 GHz bands, range up to 30 m with adjustable signal strength

• 1 Gbit Ethernet and management in XMS Cloud

• Dimensions 34 × 135 × 135 mm, weight 900 g

Strengths and limits

Which room

The “Check” and “Consider another model” fields come from the practice of the atlantis team.

Ways to share

Video, ports and network

The DFS band is available in some countries only.

Power, mounting and environment

What is in the box

Order alongside

Variants and the product range

What to check before ordering and deployment

1. Model: the C-5 with one source, or the C-10 with two sources and interactivity

2. Buttons: how many the room needs; the C-5 has none in the box

3. Button generation: 4th generation only, the 5th generation Button R9861700D01C does not work with the C range

4. Firmware: Button revision 4.1 requires the Base Unit on version 2.12.0.12 or later, update before pairing

5. Display: HDMI or USB-C connection, with USB-C Power Delivery of at least 65 W

6. Touch: with a touch display and the C-10, allow for a USB-A cable if needed

7. Mounting: table, wall, ceiling, or display, where a TV mount is needed

8. Network: stand-alone operation or a corporate network with IEEE 802.1X, and a LAN socket at the Base Unit

9. Region: the EU version only for operation in the region it is built for

10. SmartCare: registration to the end customer and adding to XMS Cloud within the first year

The atlantis team will help with every point. From the choice of model and number of Buttons through mounting, network and security setup to SmartCare registration and room handover.

Management and services

• XMS Cloud: Barco's cloud platform for remote management, monitoring and analytics of ClickShare devices. It is part of the SmartCare service, so the customer does not buy it separately.

• Firmware updates: once connected to the network, the device updates itself by default. Bulk and scheduled updates are run from XMS Cloud, and a single device can be updated manually through its ClickShare Configurator web interface. ClickShare Buttons update automatically over Wi-Fi.

• Security levels: devices of the C and CX ranges and ClickShare Bar Pro have three predefined security levels, level 1 is the default. Changing the level means pairing the Buttons again, so we recommend setting it right at installation.

atlantis services for partners

atlantis is a direct importer and distributor, and we deliver projects through a network of specialist partners. The services below are therefore offered to the partner, not to the end customer. The partner sets the scope. On one project we take on the whole delivery, on another we cover just the part the partner currently lacks capacity or specialisation for, and on a third the partner manages alone and uses us only for a consultation.

• Before the decision: a consultation on choosing the system and a comparison of the suitable options. The recommendation is built on the size and the character of the room, that is light, acoustics, shape, seating layout and furnishing, then on headcount and on how meetings are actually run there. We offer a live demonstration at our premises, which the partner can bring their customer to, and where it is warranted a test installation, that is a proof of concept.

• Delivery and installation: transport, professional mounting and the work that goes with it, that is cabling, installation material, brackets and room alterations. We handle the installation in full, or support the partner's own team where needed.

• Network readiness and security: we advise on preparing the network for the demands of two-way real-time video, that is throughput, latency and traffic prioritisation, and on securing the communication.

• Configuration and integration: setting up the communication platform and the room account, connecting to the network, and advice on linking and integrating third-party software and hardware.

• Training and documentation: training prepared to match the user's role, that is one thing for room users and another for administrators, plus preparation of both project and user documentation.

• Service and support after the sale: our certified team in Czech, available to the partner throughout the equipment's life. We handle a warranty claim with the manufacturer on the partner's behalf.

Warranty

The standard Barco warranty on the ClickShare C, CX and Bar ranges is 1 year. Once the device is registered through SmartCare, coverage extends to 5 years.

FAQ